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Series: European Proceedings of Social and Behavioural Sciences

Strengthening Governance, Enhancing Integrity and Navigating Communication for Future Resilient Growth

Proceedings of the 3rd International Conference on Management and Communication (ICMC 2023), 1-2 March, 2023, Kuala Terengganu, Malaysia

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Table of Contents

Frontmatter
i-xiii

Articles

Original Article

Innovation Intention and Market Orientation Towards Corporate Social Innovation

Nur Diyana Binti Mustapha
ORCiD ,
Shahri Bin Abu Seman
ORCiD ,
Muhamad Nizam Bin Jali
ORCiD ,
Nurisyal Binti Muhamad
ORCiD

Keywords: Corporate Social Innovation, Innovation Intention, Market Orientation

Article no: 1

Pages 1-10

Doi: 10.15405/epsbs.2023.11.02.1

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Original Article

Private HEI’s Characteristics and Marketing Impact on Students’ Enrollment Decisions

Aeshah Mohd Ali
,
Mohd Khairi Ismail
,
Salvinderjit Kaur Ranjit Singh
,
Nor Aziyatul Izni
,
Nor Asiah Mahmood
,
Ranjene Dakshinamurthi

Keywords: EWOM, Employment Opportunities, Decision Making, Reputation, Private Higher Education İnstitution

Article no: 3

Pages 22-37

Doi: 10.15405/epsbs.2023.11.02.3

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Original Article

Innovation and Digital Transformation in UAE Public Services: Reactive to Proactive

Ahmed Aly Shaban Abdelmoteleb
ORCiD ,
Puteri NE Nohuddin
ORCiD

Keywords: Customer Satisfaction, Customer Experience, Digital Transformation, Government Services, Innovation, Proactive Services

Article no: 4

Pages 38-54

Doi: 10.15405/epsbs.2023.11.02.4

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Original Article

Antecedents of Quality Interpersonal Communication in Marriage: A View From Divorcess

Nathasya Mohd Kamal
,
Nik Adzrieman Abdul Rahman
,
Wan Nor Hidayah Wan Afandi

Keywords: Activities, Communication Antecedents, Divorcees, Interpersonal Communication, Marriage, Quality Communication

Article no: 7

Pages 83-100

Doi: 10.15405/epsbs.2023.11.02.7

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Original Article

Working From Home and Job Performance: The Role of Employee Work Motivation

Ayu Kamareenna Abdullah Thani
ORCiD ,
Siti Rosnita Sakarji
ORCiD ,
Mutiiah Mohamad
ORCiD ,
Muhammad Ammar Haidar Ishak
ORCiD ,
Nik Mohd Faris Nik Min
ORCiD

Keywords: Academics, Employee Motivation, Job Performance, Work From Home

Article no: 9

Pages 111-122

Doi: 10.15405/epsbs.2023.11.02.9

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Original Article

A Dyadic Study: Managing Work-Life Balance, Problematic Internet Use and Procrastination

Anis Aniza Awi
,
Puteri Fadzline Muhamad Tamyez
,
Nurhaizan Mohd Zainudin
,
Siti Aisyah Panatik

Keywords: Academic Procrastination, Active Procrastination, Problematic Internet Use, Parent-Child, Parent-Child Dyads, Work-Life Balance

Article no: 10

Pages 123-138

Doi: 10.15405/epsbs.2023.11.02.10

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Original Article

Talent Management and Digital Transformation in the Malaysian SMEs’ Manufacturing Sector

Bidayatul Akmal Mustafa Kamil
,
Shamsul Huda Abd Rani
,
Norlena Hasnan

Keywords: Digital Transformation, Entrepreneurs, Manufacturing Sector, Small and Medium Enterprises, Talent Management

Article no: 12

Pages 148-161

Doi: 10.15405/epsbs.2023.11.02.12

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Original Article

Univariate Time Series Models For Forecasting Energy-Water Efficiency at Water Treatment Plant

Rosnalini Mansor
ORCiD ,
Bahtiar Jamili Zaini
ORCiD ,
Haziq Asraf Haris

Keywords: Energy-Water Efficiency, Forecasting, Recursive Simple Average, Univariate Time Series, Water Treatment Plant

Article no: 15

Pages 193-202

Doi: 10.15405/epsbs.2023.11.02.15

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Original Article

Determinant of SMEs Readiness for The Implementation of International Financial Reporting Standards

Ibrahim Muhammad Tanimu
,
Auwalu Musa
,
Muktar Haruna

Keywords: Change Efficacy, Change Valence, Management Support, Organizational Change Readiness

Article no: 16

Pages 203-217

Doi: 10.15405/epsbs.2023.11.02.16

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Original Article

Industrial Revolution 4.0 Digital Competencies Instrument for Measuring Aircraft Maintenance Technicians

T Nanthakumaran Thulasy
ORCiD ,
Puteri NE Nohuddin
ORCiD ,
Istas Fahrurrazi Nusyirwan

Keywords: Aircraft Maintenance, Digital Skills, Industrial Revolution 4.0, Skills Assessment

Article no: 17

Pages 218-232

Doi: 10.15405/epsbs.2023.11.02.17

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Original Article

The Waqf-Takaful Compensation Operational Framework (WTCOF) Towards Strong Takaful Institutions Governance

Rahayati Ahmad
,
Roshima Said
,
Marina Abu Bakar
,
Md Nasri Ali
,
Farah Nadirah Abdul Manan
,
Siti Hafsha Albasri

Keywords: Governance, Sustainability, SDG 16, Waqf –Takaful Compensation Scheme

Article no: 18

Pages 233-244

Doi: 10.15405/epsbs.2023.11.02.18

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Original Article

Admissibility Debate of Individual Communications Before the Human Rights Committee

Jaafar Rikan Muair Almashaal
,
Aminurraasyid Yatiban
,
Noor Farihah Binit Mohd Noor

Keywords: Backdate, Communications, Human rights Committee, International Reservations, Non-acceptability

Article no: 19

Pages 245-260

Doi: 10.15405/epsbs.2023.11.02.19

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Original Article

The Importance of Self-Esteem Among Students

Diyana Nur Norazman
,
Immie Rozianie Abd Rahim
,
Aris Abdul Rahman
,
Noorraha Abdul Razak
,
Siti Arnizan Mat Rifim

Keywords: Physical Appearance And Maslow’s Hierarchy Of Needs Theory, Self-Esteem, Self-Belief

Article no: 22

Pages 287-311

Doi: 10.15405/epsbs.2023.11.02.22

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Original Article

Reviving Waqf in Higher Education Institutions: A Comparative Review of Selected Countries

Nurul Huda Abdul Majid
ORCiD ,
Abdul Majid Omar
,
Mujahidin .
,
Lydiawaty Hassan Busry

Keywords: Higher Institutions, Review Countries, Waqf Education

Article no: 25

Pages 337-344

Doi: 10.15405/epsbs.2023.11.02.25

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Original Article

Eco-Shift and Islamic Teachings Towards Environmental Sustainability: The Practice of Rainwater Harvesting

Muhammad Aqmarul Azri Bin Azmi
,
Faizal Bin Md. Hanafiah
,
Mohd. Nazaruddin Bin Yusoff

Keywords: Eco-Shift, Environmental Sustainability, Islamic Teachings, Rainwater, Rainwater Harvesting

Article no: 26

Pages 345-360

Doi: 10.15405/epsbs.2023.11.02.26

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Original Article

Factors Affecting Young Malaysia Non- Adoption of Online Banking

Lee Zhi Xuan
,
Siti Nurul Munawwarah Roslan
ORCiD ,
Mohd Khairi Ismail
ORCiD ,
Ahmad Hakimi Tajudin
ORCiD

Keywords: Internet Accessibility, Online Banking, Perceived Usefulness, Perceived Complexity, Young Malaysian

Article no: 27

Pages 361-377

Doi: 10.15405/epsbs.2023.11.02.27

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Original Article

Digital Ecosystems, Digital Skill, and Business Performance: A Study on Graduate Entrepreneurs

Zuriyati Ahmad
,
Rosman Mahmood
,
Zatul Iffah Mohd Fuza
,
Fatimah Nur Mohd Redzwan
,
Mazidah Puteh

Keywords: Business Performance, Digital Ecosystem, Digital Skill, Graduate Entrepreneurs, Smes

Article no: 28

Pages 378-390

Doi: 10.15405/epsbs.2023.11.02.28

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Original Article

Food Innovation Products Potential From Food Waste for Business Opportunity in Terengganu

Noorazlin Ramli
ORCiD ,
Hayati Adilin Mohd Abd Majid
ORCiD ,
Wan Nazriah Wan Nawawi
ORCiD ,
Farah Adibah Che Ishak
ORCiD ,
Syahida Maarof
ORCiD

Keywords: Business Opportunity, Food Surplus, Food Waste, Foodservice Providers, Innovative Products

Article no: 30

Pages 402-415

Doi: 10.15405/epsbs.2023.11.02.30

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Original Article

Corporate Tax Avoidance: Evidence From Trading and Services Companies

Noor Emilina Mohd Nasir
ORCiD ,
Zafierah Zainazor
ORCiD ,
Norfadzilah Rashid
ORCiD ,
Najihah Marha Yaacob
ORCiD ,
Siti Nurhazwani Kamarudin
ORCiD

Keywords: Corporate Tax Avoidance, Effective Tax Rate, Financial Manipulation, Financial Manipulation, Return On Asset

Article no: 31

Pages 416-425

Doi: 10.15405/epsbs.2023.11.02.31

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Original Article

The Impact of Servant Leadership on Employee Behavior

Justine Tanuwijaya
ORCiD ,
Andreas Wahyu Gunawan P
ORCiD ,
Deasy Aeeanty
ORCiD ,
Tiara Qanitah Tasruddin

Keywords: BPD Sultra, Organisational Commitment, Organisational Citizenship Behavior, Servant Leadership, Work Engagement

Article no: 33

Pages 436-446

Doi: 10.15405/epsbs.2023.11.02.33

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Original Article

SME’s Behavioural Intention Towards IR 4.0 Technology in Malaysian Halal Food Industry

Salme Yahya
ORCiD ,
Zetty Ain Kamaruzzaman
ORCiD ,
Mazita Mokhtar

Keywords: Halal, Industrial Revolution 4.0 (Ir4.0), Institutional Theory; Small And Medium Enterprises (Smes’)

Article no: 35

Pages 459-472

Doi: 10.15405/epsbs.2023.11.02.35

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Original Article

Animated Infographic Video Post on Social-Media for Sustainability Awareness

Zahidah Abd Kadir
ORCiD ,
Bazilah A. Talip
ORCiD ,
Safurah Abdul Jalil
ORCiD ,
Aliya Ali Ebrahim Salem Alhosani

Keywords: Awareness, Infographic, Multimedia, New Media Design, Sustainability

Article no: 36

Pages 473-485

Doi: 10.15405/epsbs.2023.11.02.36

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Original Article

Determinants Affecting the Visitor Revisit Intention at Ecotourism Destination

Maisarah Abdul Hamid
,
Zatul Iffah Mohd Fuza
,
Rosman Mahmood
,
Zuriyati Ahmad
,
Vanessa Gaffar

Keywords: Destination, Ecotourism, Memorable Experience, Revisit Intention

Article no: 37

Pages 486-495

Doi: 10.15405/epsbs.2023.11.02.37

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Original Article

Economic Factors and Tax Evasion in Libya: Moderating Role of Political Instability

Morni Hayati Jaafar Sidik
,
Salh Agrerah Ali Mohamed
,
Haslina Binti Hassan

Keywords: Political Instability, Tax Evasion, Tax Amnesty, Tax Audit Examination

Article no: 39

Pages 505-515

Doi: 10.15405/epsbs.2023.11.02.39

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Original Article

Memorable Tourism Experiences and Satisfaction Towards Revisit Intention at Tasik Puteri Terengganu

Zatul Iffah Mohd Fuza
ORCiD ,
Maisarah Abdul Hamid
ORCiD ,
Rosman Mahmood
ORCiD ,
Zuriyati Ahmad
ORCiD ,
Che Zamri Che Lah

Keywords: Memorable Tourism Experience, Meaningful, Novelty, Revisit Intention, Satisfaction

Article no: 41

Pages 526-535

Doi: 10.15405/epsbs.2023.11.02.41

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Original Article

Digital Inclusion Model From the User-Centric Perspective Among B40 Entrepreneurs in Selangor

Faradillah Iqmar Omar
ORCiD ,
Ummi Munirah Syuhada Mohamad Zan
,
Nor Azlili Hassan
,
Mawar Murni Yunus
ORCiD ,
Nur Hafidhzah Nor Hasim

Keywords: B40 Entrepreneur, Digital Inclusion, Empowerment, ICT Usage

Article no: 42

Pages 536-552

Doi: 10.15405/epsbs.2023.11.02.42

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Original Article

The Role of TPB, Self-Reliance and Self-Sufficiency on Indigenous Entrepreneurial Behaviour

Nor Emmy Shuhada Derani
ORCiD ,
Mazita Mokhtar
,
Gusman Nawanir
ORCiD

Keywords: Entrepreneurial Behaviour, Entrepreneurial Intention, Indigenous Entrepreneur, TPB

Article no: 44

Pages 564-577

Doi: 10.15405/epsbs.2023.11.02.44

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Original Article

ROTU's Perspective on Cyber-Security in Malaysia: Balancing Awareness and Security Threats

Mohd Dino Khairri Shariffuddin
,
Laila Suriya Ahmad Apandi
,
Zainal Amin Ayub
,
Muslimin Wallang
,
Ram Al Jaffri Saad
,
Uni. W. Sagena
,
Mariah Darus @ Mat Junus

Keywords: Cybersecurity, IR4.0, Non-Traditional Security, ROTU

Article no: 45

Pages 578-590

Doi: 10.15405/epsbs.2023.11.02.45

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Original Article

The Awareness of Rotu Program: Whether is it Bound on Patriotism?

Mohd Dino Khairri Shariffuddin
,
Laila Suriya Ahmad Apandi
,
Zainal Amin Ayub
,
Muslimin Wallang
,
Ram Al Jaffri Saad
,
Uni. W. Sagena
,
Mariah Darus @ Mat Junus

Keywords: Patriotism, ROTU, Social Issue

Article no: 48

Pages 607-620

Doi: 10.15405/epsbs.2023.11.02.48

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Original Article

Engagement of Sarawak’s Gen Y Bidayuh Farmers in Agropreneurship

Maclynn Cindy Cyril
,
Jati Kasuma
ORCiD ,
Agnes Kanyan
ORCiD ,
Prisca Serina Roney
,
Bill Brodie
,
Margaret Lucy Gregory

Keywords: Agropreneurship, Attitude, Family Influence, Generation Y, Knowledge

Article no: 49

Pages 621-633

Doi: 10.15405/epsbs.2023.11.02.49

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Original Article

Intention to Use E-Commerce Payment: Empirical Evidence Among Consumers in Sarawak

Putera Habibullah Nawawi
,
Jati Kasuma
ORCiD ,
Agnes Kanyan
ORCiD ,
Bill Brodie
,
Prisca Serina Roney
,
Margaret Lucy Gregory
ORCiD

Keywords: E-Commerce, Ease Of Use, Electronic Payment, Trust, Usefulness

Article no: 50

Pages 634-643

Doi: 10.15405/epsbs.2023.11.02.50

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