Industry 4.0-Tourism 4.0 And Human Factor: Voice Of Customer
Keywords: Industry 4.0, tourism 4.0, kano model, voice of customer
Article no: 55
Pages 655-667
Keywords: Industry 4.0, tourism 4.0, kano model, voice of customer
Article no: 55
Pages 655-667
Keywords: Consumer attitude, direct sales strategy, customer decision
Article no: 57
Pages 567-574
Keywords: Brand image, customer loyalty, food beverage industry, Gen Y
Article no: 77
Pages 720-732
Keywords: Shared services, digitalisation, customers, pandemic, Covid 19, satisfaction
Article no: 46
Pages 525-530
Keywords: Customers’ perception, ESG, Malaysian electricity utility provider, sustainability
Article no: 48
Pages 542-550
Keywords: Customer Satisfaction, Customer Experience, Digital Transformation, Government Services, Innovation, Proactive Services
Article no: 4
Pages 38-54
Keywords: Customers, E-commerce, Intention, Last-mile delivery, Parcel locker
Article no: 6
Pages 70-82
Keywords: Service quality, customer loyalty, telecommunication services, foreign users
Article no: 60
Pages 671-686
Keywords: AHP, Customers’ Expectations And Perceptions, ESG, Malaysian Electricity Utility Provider, QFD, Sustainability
Article no: 18
Pages 220-236
Keywords: Emotional brand attachment, customer value, self congruity
Article no: 5
Pages 51-63