Proposals To Change The Cargo Tariffication System
Keywords: Economic losses, highly profitable cargo, linear dependence, principles of customer focus, railway transport system
Article no: 106
Pages 890-897
Keywords: Economic losses, highly profitable cargo, linear dependence, principles of customer focus, railway transport system
Article no: 106
Pages 890-897
Keywords: Customer loyalty, customer satisfaction, service quality.
Article no: 20
Pages 218-225
Keywords: Characteristics of educational services, ensuring customer satisfaction, personal risks, the quality management system of the university
Article no: 228
Pages 2028-2036
Keywords: Attractiveness factors, customer value of the territory, Saint-Petersburg, sustainable development of the territory, young people
Article no: 51
Pages 423-430
Keywords: Remote customer service, internet banking, development trends, global experience, innovative product, banking services.
Article no: 38
Pages 270-277
Keywords: Customer relationship management, technology acceptance, e-banking
Article no: 31
Pages 377-387
Keywords: Brand equity, customer participation behavior, SMEs.
Article no: 33
Pages 377-389
Keywords: Сonsumer behaviour, consumption emotions, customer satisfaction, daily consumption, emotions.
Article no: 65
Pages 531-537
Keywords: Customer satisfaction, customer retention, partial least square
Article no: 85
Pages 811-819
Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services
Article no: 86
Pages 606-612