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Series: European Proceedings of Social and Behavioural Sciences

Challenge of Ensuring Research Rigor in Soft Sciences

Proceedings of the International Conference on Soft Science (ISSC 2016), 11-13 April 2016, Kedah, Malaysia

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Table of Contents

Frontmatter
i-xii

Articles

Original Article

The Effect Of Health Insurance On Health Care Utilization: Evidence From Malaysia

Arpah Abu-Bakar
,
Shamzaeffa Samsudin
,
Angappan Regupathi
,
Syed Mohamed Aljunid

Keywords: Health Insurance; Utilization; Moral Hazard; Poisson Model; Malaysia

Article no: 51

Pages 362-368

Doi: 10.15405/epsbs.2016.08.51

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Original Article

Mantra, Mufti and Healing In Perlis: An Analysis of Guideline for Incantations

Hazman Hassan
,
Nurul Farhana Low Abdullah
,
A.S Hardy Shafii
,
Solehah Ishak
,
Mohamed Ghouse Nasaruddin
,
Mumtaz Begum P.V Aboo Backer

Keywords: Mantra; Healing; Perlis

Article no: 52

Pages 369-375

Doi: 10.15405/epsbs.2016.08.52

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Original Article

The Impact of Attitude and Perceived Service Quality on Zakah Compliance Behavior: The Mediating Effect of Trust

Azura Mohd. Noor*
,
Ram Al Jaffri Saad

Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust

Article no: 53

Pages 376-381

Doi: 10.15405/epsbs.2016.08.53

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Original Article

A Corpus-Based Analysis Of Lexical Verbs In MUET Argumentative Essays Of Pre-University Students In Malaysia

Anita Kanestion
,
Manvender Kaur Sarjit Singh
,
Sarimah Shamsudin
,
Hishamuddin Isam
,
Naginder Kaur
,
Gurmit Singh Pertap Singh

Keywords: Corpus-Based Analysis; Lexical Verbs; Malaysian University English Test (MUET); Argumentative Essay; POS Tagging

Article no: 56

Pages 399-404

Doi: 10.15405/epsbs.2016.08.56

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Original Article

The Structural Linguistics Patterns of the Written Component of Malaysian University English Test (MUET)

Manvender Kaur Sarjit Singh
,
Sarimah Shamsudin
,
Hishamuddin Isam
,
Naginder Kaur
,
Gurmit Singh Pertap Singh
,
Anita Kanestion

Keywords: Malaysian University English Test (MUET); Computer-Assisted Corpus Analysis (CACA); structural linguistics analysis; corpus analysis; part-of-speech (POS)

Article no: 57

Pages 405-412

Doi: 10.15405/epsbs.2016.08.57

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Original Article

The Innovation-Performance Linkage: Empirical Evidence ofMalaysian Manufacturing SMEs

Nazlina Zakaria
,
Nor Azimah Chew Abdullah
,
Rushami Zien Yusoff

Keywords: Organizational Innovation; Organizational Performance; Small and Medium Enterprises (SMEs); Manaufacturing Sector; Malaysia

Article no: 59

Pages 419-424

Doi: 10.15405/epsbs.2016.08.59

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Original Article

Challenges of Management Practices in Institutional Mutawalli to Achieve Utilisation of Waqf Property: An Exploratory Study

Hasyeilla Abd Mutalib
,
Selamah Maamor

Keywords: Waqf property; utilization; institutional mutawalli; waqf management; qualitative approach

Article no: 60

Pages 425-430

Doi: 10.15405/epsbs.2016.08.60

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Original Article

Equilibrium Price Application Modelling for Affordable Housing Market in Malaysia

Fazilah Ramli
,
Rozlin Zainal
,
Maimunah Ali

Keywords: Affordable Housing Market; Housing Demand; Housing Supply; Equilibrium Price; Demand and Supply Factors

Article no: 61

Pages 431-436

Doi: 10.15405/epsbs.2016.08.61

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Original Article

 Events after Reporting Period, Misstatements and Earnings Deviation between Quarterly and Annual Accounts

Saidatunur Fauzi Saidin
,
Mazrah Malek
,
Daing Nasir Ibrahim
,
Phua Lian Kee

Keywords: Events after reporting period; earnings reliability; interim reporting; misstatements; quarterly accounts

Article no: 64

Pages 450-456

Doi: 10.15405/epsbs.2016.08.64

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Original Article

Factors Influencing the Adoption of Mobile Marketing in Small Medium Enterprises (SMEs) in Malaysia

Haslinda Musa
,
Shirly Chung Hsian Li
,
Zuraida Abal Abas
,
Norhidayah Mohamad

Keywords: Mobile Marketing; SME; Adoption; Innovation; Internal Factor

Article no: 65

Pages 457-463

Doi: 10.15405/epsbs.2016.08.65

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Original Article

The Social Capital, Marketing Capability and Competitive Advantage: Evident from Indonesian SMEs

Aluisius Hery Pratono
,
Ruswiati Surya Saputra
,
Jatie K. Pudjibudojo

Keywords: Social capital; performance; network; trust; cognitive

Article no: 66

Pages 464-469

Doi: 10.15405/epsbs.2016.08.66

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Original Article

The Relationship Between Accessibility, Communication and Motivation Towards Online Learning

Amariah Hanum Hussin
,
Hafisah Yaakob
,
Nur Fadhlina Zainal Abedin

Keywords: Innovation in teaching; online learning; e-learning; student’s motivation; structural equation modelling

Article no: 68

Pages 477-484

Doi: 10.15405/epsbs.2016.08.68

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Original Article

A Preliminary Analysis on the Connections between Entrepreneurial Strategic Orientation on The Growth of Small and Medium Size Hotels in Peninsular Malaysia and the Moderating Effect of Firm Strategy

Azilah Kasim

Keywords: Small and medium size hotels; firm growth; entrepreneurial orientation; firm strategy

Article no: 69

Pages 485-491

Doi: 10.15405/epsbs.2016.08.69

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Original Article

A Preliminary Analysis on the Connections between Technology Orientation, Organizational Learning, Market Conditions, and Growth of Small and Medium Size Hotels in Peninsular Malaysia

Azilah Kasim

Keywords: Small and medium size hotels; firm growth; technology orientation; organizational learning; market conditions

Article no: 70

Pages 492-500

Doi: 10.15405/epsbs.2016.08.70

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Original Article

Providers’ Perception on the Legal Framework of Malaysian Private Retirement Scheme Under CMSA 2007

Asmah Laili Yeon
,
Mohammad Azam Hussain
,
Azlin Namili Ramli

Keywords: Private Retirement Scheme; Providers of PRS; Private Pension Scheme; Legal Framework of PRS

Article no: 71

Pages 501-508

Doi: 10.15405/epsbs.2016.08.71

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Original Article

A Preliminary Analysis on the Effects of Organisational Learning and Market Conditions on the Relationship between Entrepreneurial Orientation and Growth of Small and Medium Size Hotels in Peninsular Malaysia

Azilah Kasim

Keywords: Small and medium size hotels; firm growth; organisational learning; market conditions

Article no: 72

Pages 509-516

Doi: 10.15405/epsbs.2016.08.72

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Original Article

Exploring the Influence of Macro-Environment on Small Medium Size Hotel Entrepreneurs Predisposition to Adopt Strategic Orientation

Azilah Kasim
,
Hisham Dzakiria

Keywords: Small and medium size hotels; strategic orientation; macro-environment; firm growth

Article no: 73

Pages 517-523

Doi: 10.15405/epsbs.2016.08.73

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Original Article

The Role of Reputation, Satisfactions of Zakat Distribution, And Service Quality in Developing Stakeholder Trust In Zakat Institutions

Hafizah Zainal
,
Azizi Abu Bakar
,
Ram Al Jaffri Saad

Keywords: Trust, zakat institutions; reputation; satisfaction of zakat distribution; service quality

Article no: 74

Pages 524-530

Doi: 10.15405/epsbs.2016.08.74

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Original Article

The Moderating Effect of Organisational Structure on Information Quality and Decision-Making Effectiveness Link

Mohanad S. S. Abumandil
,
Shahizan Bin Hassan

Keywords: Decision making effectiveness; information quality; organizational structure; Banking sector; Palestine

Article no: 75

Pages 531-536

Doi: 10.15405/epsbs.2016.08.75

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Original Article

Character Development of Flood Victims through Understanding the Concept of Ibtila’ (Trials) To Overcome Flood Trauma: Case Studies in Temerloh, Pahang

M. Khairul Naim
,
Syed M. Hilmi
,
Che Zarrina S.
,
Khadijah M. Hambali
,
Wan Adli
,
Azmil Z. Abidin
,
M. Anuar Mamat
,
Joni T. Borhan
,
Nurul Salikin S
,
Faizuri A. Latif

Keywords: Trauma; flood; ibtila’ (trials); Islam; good character

Article no: 76

Pages 537-544

Doi: 10.15405/epsbs.2016.08.76

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Original Article

The Impact of Corporate Governance on Auditor Change Decision

Shamharir Abidin
,
Ishaku Vandi Ishaya
,
Mohamad Naimi M-Nor

Keywords: Corporate governance; non-audit services; auditor change decision; Big 4; audit quality

Article no: 77

Pages 545-551

Doi: 10.15405/epsbs.2016.08.77

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Original Article

 Differentiation Workplace Relationships: One Nation-Three Culture Context

Haslina Halim
,
Hassan Abu Bakar
,
Bahtiar Mohamad

Keywords: Leader-member exchange (LMX); communication dialogue; relationship differentiation

Article no: 78

Pages 552-558

Doi: 10.15405/epsbs.2016.08.78

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Original Article

The Relationship between Individual, Organizational and Non-Work Factors and Cross-Cultural Adjustment: The Mediating Role of Communication

Haslina Halim
,
Hassan Abu Bakar
,
Che Su Mustaffa

Keywords: Expatriate adjustment; communication and interaction; cross-cultural adjustment

Article no: 79

Pages 559-565

Doi: 10.15405/epsbs.2016.08.79

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Original Article

Conceptualizing the Role of Leadership, Community Support, and Entrepreneurship Skill in the Performance of Community-Based Rural Homestay (CBRH) Programme in Malaysia

Kalsom Kayat
,
Nur Farrah Ain Zainuddin
,
Razamin Ramli
,
Maznah Mat Kasim

Keywords: Community-based tourism; community-based project; rural tourism; rural development

Article no: 80

Pages 566-570

Doi: 10.15405/epsbs.2016.08.80

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Original Article

Organizational Conflicts: The Effects on Team Effectiveness in a Malaysian Statutory Body

Idaya Husna Mohd
,
Muhammad Khalil Omar
,
Tengku Nural Tengku Asri

Keywords: Organization conflict; team effectiveness; task conflict; relationship conflict; process conflict

Article no: 81

Pages 571-576

Doi: 10.15405/epsbs.2016.08.81

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Original Article

Strategic Fit and Supply Chain Performance (SCP): The Effect of Supply Chain Management (SCM) as The Mediator

Yuhainis Bt Mohd Yusoff
,
Hasbullah Bin Ashari
,
Mohamed Najib Bin Salleh

Keywords: Market Orientation; Supply Chain Orientation; Supply Chain Management; Supply Chain Performance; Strategic Alignment

Article no: 83

Pages 584-592

Doi: 10.15405/epsbs.2016.08.83

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Original Article

The Role of Human Resource Management Practices in Enhancing Internal Branding

Ahmad Said Ibrahim Alshuaibi
,
Faridahwati Mohd. Shamsudin

Keywords: Human resource management; internal branding; branding management; branding success; internal marketing; employee branding

Article no: 85

Pages 599-605

Doi: 10.15405/epsbs.2016.08.85

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Original Article

Customer Perception of Emotional Labor of Airline Service Employees and Customer Loyalty Intention Original Research Article

Norzalita Abd. Aziz
,
Bita Najafi
,
Faridahwati Mohd. Shamsudin
,
Ahmad Said Ibrahim Alshuaibi

Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services

Article no: 86

Pages 606-612

Doi: 10.15405/epsbs.2016.08.86

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Original Article

Contextualizing Work Engagement and Innovative Work Behaviour: The Mediating Role of Learning Goal Orientation

Tan Fee Yean
,
Johanim Johari
,
Khulida Kirana Yahya

Keywords: Work engagement; learning goal orientation; innovative work behaviour; academic staff; public universities

Article no: 87

Pages 613-620

Doi: 10.15405/epsbs.2016.08.87

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Original Article

Performance among Youth Entrepreneur in Malaysia Micro SMEs

Shazida Jan Mohd Khan
,
Nur Syamilah Md. Noor
,
Abdul Rahim Anuar

Keywords: Youth Entrepreneur; micro SMEs; infrastructure facility; business support facility; government policy

Article no: 88

Pages 621-627

Doi: 10.15405/epsbs.2016.08.88

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Original Article

Industrialised Building System (IBS)/Off-Site Project Management Life Cycle

Mohd Reeza Yusof
,
Muhamad Faiz Musa
,
Noor Sahidah Samsudin
,
Mohammad Fadhil Mohammad
,
Mohd Nurfaisal Baharuddin

Keywords: Industrialised Building System; IBS; Life Cycle; Project Management Life Cycle

Article no: 90

Pages 635-642

Doi: 10.15405/epsbs.2016.08.90

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Original Article

User’s Perception on Learner-Generated Comics: A Preliminary Study

Farah Nadia Azman
,
Syamsul Bahrin Zaibon
,
Norshuhada Shiratuddin

Keywords: Comics; learner-generated content; educational media; student-centred learning

Article no: 91

Pages 643-650

Doi: 10.15405/epsbs.2016.08.91

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Original Article

Proposing Factors Influencing Trust towards Zakat Institutions amongst Moslem Business Owners

Mohamad Zulkurnai Ghazali
,
Ram Al Jaffri Saad
,
Muhammad Syahir Abd. Wahab

Keywords: Business zakat; trust; zakat institution; commitment-trust theory; Malaysia

Article no: 92

Pages 651-658

Doi: 10.15405/epsbs.2016.08.92

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Original Article

Corporate Identity Management (CIM) Model in Malaysian Higher Education Sector: Literature Review and Hypothesis Development

Bahtiar Mohamad
,
Hassan Abu Bakar
,
Ahmed Rageh Ismail
,
Haslina Halim
,
Rosmiza Bidin

Keywords: Corporate identity; internal brand; leadership; culture

Article no: 93

Pages 659-666

Doi: 10.15405/epsbs.2016.08.93

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Original Article

IT Adoption by Internal Auditors in Malaysian Public Sector: A Preliminary Finding

Aidi Ahmi
,
Siti Zabedah Saidin
,
Akilah Abdullah
,
Ayoib Che Ahmad

Keywords: IT adoption; IT adoption model; CAATs; internal auditors; public sector; government

Article no: 94

Pages 667-673

Doi: 10.15405/epsbs.2016.08.94

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Original Article

Estimation of Farm Level Technical Efficiency in Small-scale Cocoa Production in Malaysia: A Data Envelopment Analysis Approach

Wan Roshidah Fadzim
,
Mukhriz Izraf Azman Aziz
,
Siti Hadijah Che Mat
,
Selamah Maamor

Keywords: Cocoa; technical efficiency; data envelopment analysis

Article no: 96

Pages 681-687

Doi: 10.15405/epsbs.2016.08.96

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Original Article

Determinants of Technical Efficiency among Smallholder Cocoa Farmers in Malaysia

Wan Roshidah Fadzim
,
Mukhriz Izraf Azman Aziz
,
Siti Hadijah Che Mat
,
Selamah Maamor

Keywords: Cocoa; technical efficiency; Tobit analysis

Article no: 97

Pages 688-693

Doi: 10.15405/epsbs.2016.08.97

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Original Article

Understandings and Conceptions of Soft Skills for Educators in Public Universities

Ruzlan Md-Ali
,
Fuziah Shaffie
,
Fahainis Mohd Yusof

Keywords: Soft skills; Educators; Social competence; Graduate students; Public Universities

Article no: 98

Pages 694-701

Doi: 10.15405/epsbs.2016.08.98

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Original Article

 Linking Person-Job Fit To Employees’ Retention: The Mediating Role of Work Engagement

Siti Norasyikin Abdul Hamid
,
Khulida Kirana Yahya

Keywords: Person-Environment Fit; Person-Job Fit; Work Engagement; Employees’ Retention; Semiconductor Industry

Article no: 99

Pages 702-709

Doi: 10.15405/epsbs.2016.08.99

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Original Article

The Relationship between Islamic Religiosity, Islamic Work Ethics and Job Performance

Novia Zahrah
,
Siti Norasyikin Binti Abdul Hamid
,
Shamsul Huda Binti Abdul Rani
,
Bidayatul Akmal Binti Mustafa Kamil

Keywords: Job Performance; Islamic Religiosity; Islamic Work Ethics

Article no: 100

Pages 710-716

Doi: 10.15405/epsbs.2016.08.100

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