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Series: European Proceedings of Social and Behavioural Sciences

Driving Sustainability through Business-Technology Synergy

Proceedings of the 9th International Economics and Business Management Conference (IEBMC 2019), 02-03 November, 2019, The Imperial Heritage Hotel, Melaka, Malaysia

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Table of Contents

Frontmatter
i-xix

Articles

Original Article

Embracing New World Of Islamic Fintech In Malaysia: Moving Towards Digitalisation Era

Muhammad Ilyas bin Ab Razak
,
Nur Akma binti Mohd Dali
,
Azwina Wati binti Abdull Manaf

Keywords: Islamic FinTech, Islamic finance industry, Malaysia, digitalisation

Article no: 53

Pages 494-500

Doi: 10.15405/epsbs.2020.12.05.53

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Original Article

Socio-Economic Factors On Sector-Wide Systematic Risk Of Information Security Breaches: Conceptual Framework

Syed Emad Azhar Ali
,
Fong-Woon Lai
,
Rohail Hassan

Keywords: Breach contingency factors, systematic risk, banking sector, market value, cyber crime fear, and ICT penetration

Article no: 54

Pages 502-512

Doi: 10.15405/epsbs.2020.12.05.54

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Original Article

Is Financial Development in Malaysia Green? An Empirical Assessment of EKC Hypothesis

Nor Salwati Othman
,
Hussain Ali Bekhet
,
Dahlia Ibrahim
,
Nor Hamisham Harun
,
Suzaida Bakar

Keywords: Carbon emissions, financial development, ARDL, sustainable development

Article no: 55

Pages 513-523

Doi: 10.15405/epsbs.2020.12.05.55

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Original Article

Analyzing the Elasticities of Coal and Hydropower Technology Towards Malaysian Electricity Generation

Nor Hamisham Harun
,
Salwati Othman
,
Suzaida Bakar
,
Azizi@Hamizi Bin Hashim

Keywords: Cobb-Douglas, coal, electricity generation, hydropower, Malaysia

Article no: 60

Pages 556-566

Doi: 10.15405/epsbs.2020.12.05.60

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Original Article

The Determinants Of Leverage On Construction Company Listed In Bursa Malaysia

Izzaamirah Ishak
,
Sahaida Laily Md Hashim
,
Noorul Hidayah Ramle
,
Ummi Ezzatie Amirruddin

Keywords: Fixed effect, leverage, profitability, liquidity, tangibility random effect

Article no: 61

Pages 567-574

Doi: 10.15405/epsbs.2020.12.05.61

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Original Article

Measuring The Social Media Engagement Dimensions Of Modest Fashion Industry In Malaysia

Muhammad Shahrin
,
Ami Suhana Menon
,
Ilham Sentosa
,
Rosni Ab. Wahid
,
Muhammad Asyraf Hasim

Keywords: Confirmatory factor analysis, modest fashion, SM engagement

Article no: 69

Pages 634-641

Doi: 10.15405/epsbs.2020.12.05.69

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Original Article

SME Performance: The Effects of Social Media Marketing Adoption and Competitive Intelligence

Muhammad Faizal Samat
,
Mohd Nor Hakimin Yusoff
,
Mohammad Ismail
,
Norazlan Anual
,
Mariam Setapa

Keywords: Competitive intelligence, social media marketing, SME performance

Article no: 71

Pages 652-659

Doi: 10.15405/epsbs.2020.12.05.71

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Original Article

Effect Of Marketing And Handling Student Complaints Onstudent Satisfaction And Loyalty

Abdul Rahman Zahari
,
Elinda Esa
,
Khairul Nizam Surbaini

Keywords: Relationship marketing, handling student complaints, student satisfaction, student loyalty

Article no: 73

Pages 670-680

Doi: 10.15405/epsbs.2020.12.05.73

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Original Article

Influenced Factors Relates To Foreign Guest Satisfaction On Malaysian SMEs Hotel

Mohd Zulkeflee Bin Abd Razak
,
Siti Fara Fadila Binti Abd Razak
,
Normaisarah Binti Abdul Manaf

Keywords: Influenced factors, service quality, SMEs hotels, Malaysia

Article no: 75

Pages 693-698

Doi: 10.15405/epsbs.2020.12.05.75

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Original Article

Theoretical Model For Developing Frontline Employees Value Co-Creation Behaviour Through Service Practices

Muhammad Amin
,
Zulkipli Ghazali
,
Amjad Shamim
,
Junaid Siddique

Keywords: Service practices, capabilities, front line employees, engagement, value co-creation

Article no: 76

Pages 699-707

Doi: 10.15405/epsbs.2020.12.05.76

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Original Article

Corporate Social Responsibility For Employee’s Commitment: Does Corporate Reputation Count?

Zurina Ismail
,
Wan Nazihah Wan Mohamed
,
Yusrina Hayati Nik Muhammad Naziman

Keywords: Corporate social responsibility, reputation, employee commitment, banking sector, Malaysia

Article no: 78

Pages 719-726

Doi: 10.15405/epsbs.2020.12.05.78

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Original Article

Importance Factors of Foreign Guests Perceptions on SMEs Hotel's Service in Malaysia

Mohd Zulkeflee Bin Abd Razak
,
Siti Fara Fadila Binti Abd Razak
,
Normaisarah Binti Abdul Manaf

Keywords: Importance factors, service quality, SMEs hotels, Malaysia

Article no: 79

Pages 727-733

Doi: 10.15405/epsbs.2020.12.05.79

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Original Article

The Study On Green Quality Of Work Life For Public Sector Employees

Rusinah Siron
,
Noorazizun Mohd Saad
,
Mohd Amin Tasripan

Keywords: Green quality of working life, green job satisfaction, green training and development, green team-based practices

Article no: 80

Pages 734-746

Doi: 10.15405/epsbs.2020.12.05.80

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Original Article

Flexible Working Arrangements, Job Design And Job Satisfaction Among Manufacturing Employees

Siti Azniniza Abdullah
,
Shahidah Ahmad Suhaimi
,
Umi Sakinah Zakaria
,
Ahmad Aidil Asyraf Razaudin
,
Nur Syafiqah Farhanah Adnan
,
Nur Syuhada Ramli

Keywords: Job design, flexible working arrangement, manufacturing, Melaka

Article no: 81

Pages 747-754

Doi: 10.15405/epsbs.2020.12.05.81

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Original Article

Teamwork, Training And Employee Empowerment Towards Organizational Commitment In Multinational Companies

Shahidah Ahmad Suhaimi
,
Kamilah Seman
,
Nor Emmy Shuhada
,
Nor Bazlinda Kamarudin
,
Aresha Farhana Ramli
,
Siti Sarah Ramli

Keywords: Teamwork, training, empowerment, employee, commitment, multinational

Article no: 82

Pages 755-764

Doi: 10.15405/epsbs.2020.12.05.82

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Original Article

Perceived Service Quality, Customer Satısfaction, and Customer Loyalty in Takaful Industry

Hamiza Jamaludin
,
Bahari Mohamed
,
Fahmi Zaidi Abdul Razak

Keywords: Takaful, customer loyalty, perceived service quality and customer satisfaction

Article no: 83

Pages 765-778

Doi: 10.15405/epsbs.2020.12.05.83

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Original Article

Improving Human Value Through Religiosity And Spirituality In Reducing Corruption Risk

Wan Mohammad Taufik Wan Abdullah
,
Salina Daud
,
Zulkefli Muhamad Hanapiyah

Keywords: Religiosity, spirituality, corruption risk, partial least square (PLS)

Article no: 85

Pages 788-796

Doi: 10.15405/epsbs.2020.12.05.85

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Original Article

Safety Leadership, Safety Climate & Safety Performance Within TNB's Technical Workforce

Zulhafiza Zulkefli
,
Wan Noordiana Wan Hanafi
,
Siti Norhidayah Toolib

Keywords: Safety leadership, safety performance, safety climate, technical workforce

Article no: 88

Pages 810-820

Doi: 10.15405/epsbs.2020.12.05.88

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Original Article

Exploring The Influence Of Interpersonal Relationship On Well-Being: Case Study Of Jakun

Mohd Nur Ruzainy bin Alwi
,
Siti Sarah binti Baharuddin
,
Shahrul Nizam bin Salahudin

Keywords: Orang Asli, interpersonal relationship, well-being

Article no: 89

Pages 821-834

Doi: 10.15405/epsbs.2020.12.05.89

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Original Article

Green Human Resource Management Practices And Employee Performance In Malaysian Hotel Industry

Muhummad Khairul Islam
,
Wytheswary a/p Ganesan
,
Venuppriya a/p MS Saravana

Keywords: Green human resource management (GHRM), employee performance, hotels

Article no: 90

Pages 835-843

Doi: 10.15405/epsbs.2020.12.05.90

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Original Article

Service Quality And Customer Satisfaction At International Hotels In Kuala Lumpur

Muhummad Khairul Islam
,
Mohd Yunus Bin Haji Majid
,
Muhammad Irfan Mirza Bin Hasnol Azam
,
Nur Izzati Aqilah Bt Zamrin

Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur

Article no: 91

Pages 844-854

Doi: 10.15405/epsbs.2020.12.05.91

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Original Article

Application Of Cancer Detection Crawler As An Early Cancer Detection Evaluation System

Siti Fara Fadila Binti Abd Razak
,
Normaisarah Binti Abdul Manaf
,
Mohd Zulkeflee Bin Abd Razak
,
Maizatul Akmar Binti Rasli
,
Nasrudin Bin Baidi

Keywords: Cancer, awareness, cancer detection crawler, medical institutions

Article no: 92

Pages 855-861

Doi: 10.15405/epsbs.2020.12.05.92

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Original Article

Students’ Awareness Of Science, Technology, Engineering And Mathematics (Stem) In Pahang

Maizatul Akmar Mohd Rasli
,
Fadhilah Abdul Ghani
,
Nurul Huda Ahmad Razali
,
Jegatheesan Rajadurai
,
Muhammad Abdul Fatah Bin Mohammed Mukhtar
,
Hamzah Bin Ahmad

Keywords: Science, technology, engineering, mathematics, STEM Education

Article no: 93

Pages 862-869

Doi: 10.15405/epsbs.2020.12.05.93

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Original Article

VARK-Based Blended Learning Support System: An Introduction

Rusli Abdul Roni
,
Mahlindayu Tarmidi
,
Maizatul Akmar Mohd Rasli
,
Fadhilah Abdul Ghani
,
Nurulhuda Ahmad Razali
,
Zamzam Mohd Walid

Keywords: VARK, learning style, blended learning, Uniten

Article no: 94

Pages 870-876

Doi: 10.15405/epsbs.2020.12.05.94

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Original Article

Child Cyber Bullying: An Overview Of The Legal Protection In Malaysia

Nurul Huda binti Ahmad Razali
,
Nazli bin Ismail @Nawang
,
Shariffah Nuridah Aishah binti Syed Nong Mohamad
,
Fadhilah binti Abdul Ghani
,
Maizatul Akmar binti Mohd Rasli

Keywords: Cyberbullying, children, legal provision

Article no: 98

Pages 895-900

Doi: 10.15405/epsbs.2020.12.05.98

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Original Article

Barriers to Standardization of New Cable Colour Code for Electrical Installation

Amar Hisham Jaaffar
,
Mohd Nasir Selamat
,
Muhammad Nazri Ismail

Keywords: Barriers, IEC 60445, cable colour code, electrical safety, Malaysia, focus group discussion

Article no: 99

Pages 901-905

Doi: 10.15405/epsbs.2020.12.05.99

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