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Displaying 10 articles of 266 total result(s).

Original Article

Malaysian Homestay Operators And Visitors’ Satisfaction: Servqual Analysis

Faizan Abd Jabar
,
Mohamad Ridhuan Mat Dangi
,
Mohd Faizal Azrul Azwan Muhamed

Keywords: Homestay, service quality, visitor, satisfaction, tourism, homestay operator

Article no: 81

Pages 768-777

Doi: 10.15405/epsbs.2018.07.02.81

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Original Article

Adaptation Of Cadets To Educational Work With Convicts

Tatiana Kirillova
,
Mikhail Kuznetsov
,
Ol’ga Kirillova
,
Vladimir Litvishkov

Keywords: Cadets, convicts, correctional facilities, educational organizations of the Federal Penitentiary Service of Russia, educational work, penitentiary system

Article no: 37

Pages 310-316

Doi: 10.15405/epsbs.2021.07.02.37

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Original Article

Application Of Correlation Analysis In The Study Of Passenger Service Quality Indicators

Valeriy E. Gozbenko
,
Viktoriya A. Olentsevich
,
Sergey K. Kargapoltsev
,
Tat’yana A. Bulokhova
,
Yuliya I. Karlina
,
Maksim G. Shtayger
,
Antonina I. Karlina

Keywords: Customer focus, marketing research indicators, performance parameters, quality of passenger service

Article no: 107

Pages 898-906

Doi: 10.15405/epsbs.2021.07.107

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Original Article

Quality Auditing in a Logistics Service Provider

Hadaina Amni Rusdin
,
Farha Ghapar
,
Mohd Firdaus Osman
,
Veera Pandiyan Kaliani Sundram
,
Chew Li Lian
,
Siti Norida Wahab
,
Azmi Mat

Keywords: Audit process improvement, audit cycle time reduction, dmaic, lean principles, logistics service provider, lean six sigma in corporate sector

Article no: 41

Pages 485-498

Doi: 10.15405/epsbs.2024.05.41

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Original Article

Optimization Of Disciplinary Penalties In The Civil Service In The Russian Federation

Sergey Channov
,
Marina Dobrobaba

Keywords: Civil service, official legislation, disciplinary responsibility, effectiveness of legal responsibility, disciplinary penalties, dismissal due to loss of trust

Article no: 2

Pages 12-20

Doi: 10.15405/epsbs.2022.03.2

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Original Article

Assessment Of Mrt Feeder Bus Routes’ Catchment Area Using Geographical Information System

Yakin Nur Sunoto
,
Zakiah Ponrahono*

Keywords: Feeder bus service, catchment area, Mass Rapid Transit, Geographical Information System, transit-oriented development

Article no: 47

Pages 481-489

Doi: 10.15405/epms.2019.12.47

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