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Displaying 10 articles of 266 total result(s).

Original Article

Implementation Of A Customer-Oriented Approach In The Management System Of Hotel Industry

O.N. Perezhogina
,
A.V. Pavlova
,
A.D. Khajrullina
,
E.N. Kulik
,
L.G. Nabieva

Keywords: Customer focus, competitive advantage, hotel business, services.

Article no: 160

Pages 1570-1585

Doi: 10.15405/epsbs.2019.03.160

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Original Article

Social And Economic Problems Of The City

Lolllita Aleroeva*
,
Isa Magomadov
,
Vladimir Berezhnoy
,
Saidmukhmat Mamasurov
,
Khalid Aptaev

Keywords: Social and economic sphere, culprit of a traffic accident, housing and communal services.

Article no: 9

Pages 61-66

Doi: 10.15405/epsbs.2019.12.04.9

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Original Article

Corporate Social Responsibility Of Shariah Compliant Consumer Product And Services Industry

Juliana Anis Ramli
,
Elinda Esa

Keywords: Corporate social responsibility, performance, Shariah-compliant, consumer product, trading & services

Article no: 25

Pages 239-245

Doi: 10.15405/epsbs.2020.12.05.25

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Original Article

The Impact of Attitude and Perceived Service Quality on Zakah Compliance Behavior: The Mediating Effect of Trust

Azura Mohd. Noor*
,
Ram Al Jaffri Saad

Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust

Article no: 53

Pages 376-381

Doi: 10.15405/epsbs.2016.08.53

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Original Article

The Roles Of Supportive Management On Service Recovery Performance Among Hotel Employees

Nuraina Nadiah Rosli
,
Siti Rohaida Mohamed Zainal
,
Rosmelisa Yusof

Keywords: Supportive management, service recovery performance.

Article no: 60

Pages 679-685

Doi: 10.15405/epsbs.2020.10.60

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Original Article

Teachers Readiness For Marketing Activities As A Condition Of Quality Education

I.A. Donina
,
E.V. Vezetiu

Keywords: Consumers of educational services, marketing activity, quality of education, readiness for professional activity

Article no: 101

Pages 933-940

Doi: 10.15405/epsbs.2019.04.101

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