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Displaying 10 articles of 125 total result(s).

Original Article

Customer Satisfaction With Additional Professional Education In The Context Of Risk-Based Thinking

O. N. Fedonin
,
T. P. Mozhaeva
,
A. Z. Simkin
,
A. S. Proskurin

Keywords: Characteristics of educational services, ensuring customer satisfaction, personal risks, the quality management system of the university

Article no: 228

Pages 2028-2036

Doi: 10.15405/epsbs.2021.09.02.228

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Original Article

Assessing The Population Propensity To Consume And Save In Russia

Irina I. Kondrashkina
,
Petr V. Manin

Keywords: Financial service, quality of financial services, demand for financial services, assessment of financial services, financial behavior, consumer behavior, savings behavior

Article no: 67

Pages 531-536

Doi: 10.15405/epsbs.2021.03.67

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Original Article

Empowering the Engagement of Digital Marketing Delivery Services Innovation Apps

Rozita Naina Mohamed
ORCiD ,
Mohd Saifullah Rusli
ORCiD ,
Halimahton Borhan
ORCiD ,
Anusara Sawangchai

Keywords: Food prices, offers and deals, online food delivery systems, speed of services, the user interface (UI), user friendliness

Article no: 3

Pages 29-41

Doi: 10.15405/epsbs.2023.11.3

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Original Article

Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry

Mohd. Khirzanbadzli A Rahman
,
Sharifah Azizah Haron
,
Laily Paim
,
Syuhaily Osman
,
Noorlaila Yunus
,
Hassnah Wee

Keywords: Mobile Phone Services; Consumer Complaint Behaviour; Public Complaint Soft Action; Public Complaint Extreme Action; Satisfaction with Complaint Handling

Article no: 112

Pages 795-800

Doi: 10.15405/epsbs.2016.08.112

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