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Displaying 10 articles of 151 total result(s).

Original Article

Measuring Direct Association Between Customer Satisfaction And Customer Retention Among Generation Y

Mafuzah Mohamad
,
Zuraini Abdullah Zawawi
,
Wan Noordiana Wan Hanafi

Keywords: Customer satisfaction, customer retention, partial least square

Article no: 85

Pages 811-819

Doi: 10.15405/epsbs.2018.07.02.85

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Original Article

Development Of Distance Learning As A Factor Of Students Satisfaction By Education

Anna Tanova*
,
Lidiya Evseeva
,
Elena Pozdeeva
,
Irina Trostinskaya

Keywords: Educational environment of the university, distance learning, satisfaction with education, model, sociological methods, activity.

Article no: 98

Pages 934-943

Doi: 10.15405/epsbs.2019.12.98

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Original Article

Features Of Professional Interpersonal Relationships: Organizational Cultures In Russia And United States

Svetlana D. Gurieva
,
Olga V. Tararukhina
,
Vera A. Chiker
,
Tatyana G. Yanicheva

Keywords: Interpersonal relationships, workplace relationship, satisfaction, organizational culture

Article no: 51

Pages 436-444

Doi: 10.15405/epsbs.2018.02.51

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Original Article

Green Work Life Balance, Green Human Resource Management Practices On Employee Satisfaction

Nor Fatini Kamaruddin
,
Azlinzuraini Ahmad Ahmad
,
Khatijah Omar
,
Nik Hazimah Nik Mat
,
Ahmad Munir Mohd Salleh

Keywords: : Green Work Life Balance (GWLB), Green Human Resource Management (GHRM) Practices, green work to life interface, green life to work interface, employee satisfaction, environmental concern.

Article no: 95

Pages 1222-1231

Doi: 10.15405/epsbs.2018.05.95

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Original Article

Paradigm Of Mediating Effect, Novelty-Seeking Tendencies In Tourists’ Visit And Revisitation

Ayodele M. Abubakar
,
Mohamad.Shah Kassim
,
Farrah Merlinda Binti Muharam

Keywords: Novelty-Seeking, Perceived Value, Satisfaction, Destination image, Tourist revisit intention.

Article no: 83

Pages 1036-1051

Doi: 10.15405/epsbs.2018.05.83

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Original Article

Enhancing Authentic Leadership, Psycap, Job Stress and Job Satisfaction: Innovating Combined Effect

Umme Salma Sultana
,
Mohd Ridzuan Darun
,
Liu Yao
,
Tarnima Warda Andalib

Keywords: Authentic leadership, psychological capital, job stress, job satisfaction

Article no: 9

Pages 80-88

Doi: 10.15405/epsbs.2019.08.9

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Original Article

Uncovering the ‘Aha Moment’: Digitalisation Aiding Customers Better in the Shared Service Industry

Prashalini Naidu
,
Juraifa Jais
,
Diviyaa Rane Raveendran

Keywords: Shared services, digitalisation, customers, pandemic, Covid 19, satisfaction

Article no: 46

Pages 525-530

Doi: 10.15405/epfe.23081.46

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