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Touch 'N Go E-Wallet: A User Experience Questionnaire (UEQ) Analysis for Improvement

Table 5: UEQ TnG e-Wallet Benchmark Result

Scale Mean Comparison to benchmark Interpretation
Attractiveness 1.858 Excellent In the range of the 10% best results
Perspicuity 1.839 Good 10% of results better, 75% of results worse
Efficiency 1.839 Good 10% of results better, 75% of results worse
Dependability 1.448 Above Average 25% of results better, 50% of results worse
Stimulation 1.498 Good 10% of results better, 75% of results worse
Novelty 1.018 Above Average 25% of results better, 50% of results worse
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