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Displaying 10 articles of 125 total result(s).

Original Article

Category “Customer’s Loyalty In The Service Sphere” By University Teachers And Students

L.S. Petrik
,
A.V. Pavlova
,
Y.T. Ibatullova
,
V.Y. Gusarova
,
Z.I. Pavitskaya

Keywords: Services, loyalty, customers’ loyalty in the service sector, clients’ loyalty, service sector.

Article no: 165

Pages 1629-1637

Doi: 10.15405/epsbs.2019.03.165

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Original Article

Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry

Mohd. Khirzanbadzli A Rahman
,
Sharifah Azizah Haron
,
Laily Paim
,
Syuhaily Osman
,
Noorlaila Yunus
,
Hassnah Wee

Keywords: Mobile Phone Services; Consumer Complaint Behaviour; Public Complaint Soft Action; Public Complaint Extreme Action; Satisfaction with Complaint Handling

Article no: 112

Pages 795-800

Doi: 10.15405/epsbs.2016.08.112

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Original Article

Healthy Lifestyle’s Phenomenon And Its Reflection In Small Business Development In Kalmykia

Kovanova Ekaterina
,
Badmaev Nogan
,
Nina Ochirova

Keywords: Health, lifestyle, small business, physical education, paid services, Kalmykia

Article no: 492

Pages 3698-3703

Doi: 10.15405/epsbs.2020.10.05.492

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Original Article

Social And Economic Problems Of The City

Lolllita Aleroeva*
,
Isa Magomadov
,
Vladimir Berezhnoy
,
Saidmukhmat Mamasurov
,
Khalid Aptaev

Keywords: Social and economic sphere, culprit of a traffic accident, housing and communal services.

Article no: 9

Pages 61-66

Doi: 10.15405/epsbs.2019.12.04.9

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Original Article

System Approach To Development Of Innovative Bank Products In Bashkortosta

Larisa Ponomaryova
,
Elvira Nurdavlyatova
,
Guzaliya Galimova
,
Liuza Bayguzina*

Keywords: Remote customer service, internet banking, development trends, global experience, innovative product, banking services.

Article no: 38

Pages 270-277

Doi: 10.15405/epsbs.2019.12.04.38

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Original Article

Quality Assessment Of Psychological And Pedagogical Social Shelters Services Provided To Children

Aigul Fazlyeva
,
Guzel Gaysina
,
Irina Tsilugina
,
Ekaterina Trofimova

Keywords: Assessment of services quality, children in difficult life situations, methodology for assessing services quality, psychological and pedagogical services, social shelter

Article no: 96

Pages 926-935

Doi: 10.15405/epsbs.2020.11.96

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Original Article

Pro-Environmental Assessment and Sustainable Consumption of Household Public Services in Barranquilla Colombia

Tito Crissien-Borrero
,
Omar Cortés-Peña
,
Ketty Herrera-Mendoza

Keywords: Pro-environmental behavior, sustainable consumption, public services, water, electrical energy

Article no: 39

Pages 434-440

Doi: 10.15405/epsbs.2016.11.02.39

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