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Displaying 10 articles of 710 total result(s).

Original Article

Intercultural Communication In The Business Environment

E. M. Baydasheva
,
S. G. Dzhabrailova

Keywords: Business environment, intercultural communication, interpersonal culture, multinational corporation, nationalities, socio-psychological stereotypes

Article no: 11

Pages 93-97

Doi: 10.15405/epsbs.2020.12.04.11

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Original Article

Service Quality And Customer Satisfaction At International Hotels In Kuala Lumpur

Muhummad Khairul Islam
,
Mohd Yunus Bin Haji Majid
,
Muhammad Irfan Mirza Bin Hasnol Azam
,
Nur Izzati Aqilah Bt Zamrin

Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur

Article no: 91

Pages 844-854

Doi: 10.15405/epsbs.2020.12.05.91

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Original Article

Hr Leading Through Lean Management And Customer Centricity At Telenor Shared Services

Posha Arshad
,
Faiza Anwar

Keywords: Lean management, Service centricity, Process efficiency, Waste elimination, HR business partner.

Article no: 79

Pages 969-990

Doi: 10.15405/epsbs.2018.05.79

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Original Article

Prosocial And National Identity Of Russians In The Context Of Global Transformations

Pavel Kislyakov
,
Elena A. Shmeleva
,
Olga A. Silaeva
,
Dmitriy V. Savchenko

Keywords: National identity, prosocial identity, sociocultural risks, socialization, safety psychology

Article no: 63

Pages 506-512

Doi: 10.15405/epsbs.2021.02.02.63

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Original Article

Interrelations Between Procrastination, Personal Factors And Teachers’ Professional Requirements

Rezeda Munirovna Khusainova
,
Dina Rafailovna Zakirova

Keywords: Procrastination, personal factor, professional requirements, teaching experience

Article no: 5

Pages 35-47

Doi: 10.15405/epsbs.2018.09.5

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