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Displaying 10 articles of 22 total result(s).

Original Article

Customer Relationship Management In The Modern Economy

K. I. Tkachenko
,
R. V. Faizullin
,
A. L. Zolkin
,
S. N. Sychanina

Keywords: Customer relationship management, loyalty, information and communication technologies, digital environment, Internet, market system

Article no: 191

Pages 1711-1718

Doi: 10.15405/epsbs.2021.09.02.191

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Original Article

Political Well-Being: Concept And Research Framework

G. Nikiporets-Takigawa
,
G. Avcinova

Keywords: Subjective well-being, political well-being, theoretical framework, government loyalty, economic prosperity, political leaders

Article no: 108

Pages 884-890

Doi: 10.15405/epsbs.2018.12.108

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Original Article

Category “Customer’s Loyalty In The Service Sphere” By University Teachers And Students

L.S. Petrik
,
A.V. Pavlova
,
Y.T. Ibatullova
,
V.Y. Gusarova
,
Z.I. Pavitskaya

Keywords: Services, loyalty, customers’ loyalty in the service sector, clients’ loyalty, service sector.

Article no: 165

Pages 1629-1637

Doi: 10.15405/epsbs.2019.03.165

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Original Article

Service Quality And Customer Satisfaction In Restaurant Industry Using Partial Least Square

Norfadzilah Abdul Razak
,
Zaidi Mohd Aminuddin
,
Ayu Rohaidah Ghazali

Keywords: Customer loyalty, customer satisfaction, service quality.

Article no: 20

Pages 218-225

Doi: 10.15405/epsbs.2020.10.20

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Original Article

Language Loyalty And Representation Of Dialects In The People’s Republic Of China

Oksana Aleksandrova
,
Svetlana Moskvitcheva*
,
Xue Li

Keywords: Putonghua, the Chinese dialect, instrumental loyalty, emotive loyalty, representation of language, domains of Sociolinguistics.

Article no: 39

Pages 299-308

Doi: 10.15405/epsbs.2019.07.39

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