Banks’ Organizational Characteristics And Adoption Of Crm In Agricultural Bank’s Branches
Keywords: Customer relationship management, technology acceptance, e-banking
Article no: 31
Pages 377-387
Keywords: Customer relationship management, technology acceptance, e-banking
Article no: 31
Pages 377-387
Keywords: Economic losses, highly profitable cargo, linear dependence, principles of customer focus, railway transport system
Article no: 106
Pages 890-897
Keywords: Customer Citizenship Behavior, Tax Compliance, Tax Professionals, Value Co-Creation
Article no: 91
Pages 1123-1135
Keywords: Customer focus, competitive advantage, hotel business, services.
Article no: 160
Pages 1570-1585
Keywords: Customer-Brand engagement, Purchase intention, Information motivation, Social media marketing
Article no: 12
Pages 133-145
Keywords: Attractiveness factors, customer value of the territory, Saint-Petersburg, sustainable development of the territory, young people
Article no: 51
Pages 423-430
Keywords: Customer engagement; brand reputation ℑ customer brand attitudes; Effectiveness of Social Media Marketing; SMEs performances
Article no: 2
Pages 4-10
Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur
Article no: 91
Pages 844-854
Keywords: Services, loyalty, customers’ loyalty in the service sector, clients’ loyalty, service sector.
Article no: 165
Pages 1629-1637
Keywords: Customer Engagement, Co-Creation, Engagement Platform, Organisational Strategy, Social Media
Article no: 2
Pages 11-21