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Displaying 10 articles of 266 total result(s).

Original Article

Perceived Service Quality, Customer Satısfaction, and Customer Loyalty in Takaful Industry

Hamiza Jamaludin
,
Bahari Mohamed
,
Fahmi Zaidi Abdul Razak

Keywords: Takaful, customer loyalty, perceived service quality and customer satisfaction

Article no: 83

Pages 765-778

Doi: 10.15405/epsbs.2020.12.05.83

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Original Article

Influence Of Digital Environment On The Transformation Of Banking Customer Service Technologies

I.G. Zaytseva
,
A.V. Vetkina
,
L.N. Mozul
,
O.A. Alexandrova

Keywords: Banking services, digital economy, information technology, innovative development, online banking, transformation processes.

Article no: 74

Pages 692-699

Doi: 10.15405/epsbs.2019.04.74

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Original Article

Factors Of Forming Regional Policy: Expectations Of Consumers Of Educational Services

E. V. Vezetiu
,
I. A. Donina*

Keywords: Educational marketing, educational policy of a region, educational service, the consumer of educational services

Article no: 53

Pages 440-445

Doi: 10.15405/epsbs.2019.12.05.53

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Original Article

Customers’ Acceptance Level Of Smart Restaurant Services In Penang

Sara Abhari
,
Alireza Jalali*
,
Mastura Jaafar
,
Lim Chia Yean

Keywords: Smart restaurant services, perceived enjoyment, perceived cost, novelty, Technology Acceptance Model (TAM), Diffusion of Innovation Theory (DOI)

Article no: 48

Pages 490-501

Doi: 10.15405/epms.2019.12.48

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Original Article

Evaluation Of Quality Of Provided Sports And Health Services In Russia

A. О. Aleksina*
,
A. Yu. Aleksin
,
L. А. Ivanova

Keywords: Physical culture, sport services, evaluation criteria, consumers, rating, satisfaction level

Article no: 33

Pages 235-240

Doi: 10.15405/epsbs.2020.03.33

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Original Article

Sexual Health Training Program For Special Education Pre-Service Teachers: Assesment Tools Preparation

Yifat Gerchenovitch
,
Alina S. Rusu

Keywords: Sexual Health Education, special education, pre-service teachers, attitudes, self-efficacy

Article no: 37

Pages 294-301

Doi: 10.15405/epsbs.2019.06.37

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