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Displaying 10 articles of 151 total result(s).

Original Article

Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry

Mohd. Khirzanbadzli A Rahman
,
Sharifah Azizah Haron
,
Laily Paim
,
Syuhaily Osman
,
Noorlaila Yunus
,
Hassnah Wee

Keywords: Mobile Phone Services; Consumer Complaint Behaviour; Public Complaint Soft Action; Public Complaint Extreme Action; Satisfaction with Complaint Handling

Article no: 112

Pages 795-800

Doi: 10.15405/epsbs.2016.08.112

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Original Article

Revolutionizing Customer Service in a DNA-Based Nutrition and Wellness Centre [DNA HQ]

Kalarani Munusamy
,
Masri Abdul Lasi
,
Li Lian Chew
,
Abdul Kadir Othman
ORCiD ,
Veera Pandiyan Kaliani Sundram
ORCiD

Keywords: Customer service, customer satisfaction, reception counter

Article no: 11

Pages 127-138

Doi: 10.15405/epsbs.2024.05.11

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Original Article

Self-Regulation And Personality Characteristics Of Elementary School Children With School Life Satisfaction

Tatiana Fomina
,
Olga Eftimova
,
Varvara Morosanova

Keywords: Self-Regulation; Subjective Well-being, Life Satisfaction, Personality characteristics, Elementary school children

Article no: 11

Pages 104-112

Doi: 10.15405/epsbs.2017.12.11

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Original Article

The Role Of Negative Personality Traits In Psychological Adaptation

Yulia D. Chertkova
,
Nadezda M. Zyryanova
,
Marina S. Egorova
,
Oxana V. Parshikova

Keywords: Authoritarianism, Dark Triad, life satisfaction, perfectionism, procrastination, psychological adaptation.

Article no: 18

Pages 151-158

Doi: 10.15405/epsbs.2020.11.02.18

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Original Article

Job Satisfaction And Motivational Preferences Of Medical Staff

Marina Ruslanovna Bogatyreva
,
Guzel Fatikhovna Biglova
,
Gulnara Rafaelevna Gabidullina
,
Suleiman Akhyatyevich Beguev

Keywords: Human resources, labour, motivation, personnel, satisfaction level, work activity

Article no: 37

Pages 271-281

Doi: 10.15405/epsbs.2021.11.37

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