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Displaying 10 articles of 117 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Leadership Skills Impact On Leader’s Performance: A Case Of Mongolian Agricultural Industry

Chantsaldulam Ravdansuren
,
Uranbaigal Dejidbal
,
Mungunzul Mendsaikhan

Keywords: Agricultural sector, industry, leadership skills, manager’s performance, Mongolia, rural area

Article no: 5

Pages 35-42

Doi: 10.15405/epsbs.2021.07.02.5

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Original Article

Entrepreneurial Leadership Capability on Sustained Competitive Advantage With Strategic Agility Mediation Factor

Lutfi Trisandi Rizki
ORCiD ,
Purwatiningsih Lisdiono
,
Jamalaih Said

Keywords: Entrepreneurial Leadership Capability, Higher Education, Indonesia, Strategic Agility, Sustainable Competitive Advantage

Article no: 52

Pages 604-618

Doi: 10.15405/epsbs.2023.11.52

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Original Article

Transformational Leadership And Ethical Decision Making

Evalian J Simon
,
Muhammad Fauzi Bin Othman
,
Kassim Bin Thukiman*
,
Bibiana Anak Manggai

Keywords: Ethics, leadership, transformational leadership, ethical decision making.

Article no: 46

Pages 464-475

Doi: 10.15405/epsbs.2019.05.02.46

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Original Article

Investigating Japanese Business Affiliates’ Cross-Border Knowledge Transfer In Northern Malaysia

Wong Mei Foong
,
Shankar Chelliah

Keywords: Cross-Border knowledge transfer, organizational culture, trust, leadership, learning intent, japanese business affiliates.

Article no: 74

Pages 816-828

Doi: 10.15405/epsbs.2020.10.74

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Original Article

The Impact of Servant Leadership on Employee Behavior

Justine Tanuwijaya
ORCiD ,
Andreas Wahyu Gunawan P
ORCiD ,
Deasy Aeeanty
ORCiD ,
Tiara Qanitah Tasruddin

Keywords: BPD Sultra, Organisational Commitment, Organisational Citizenship Behavior, Servant Leadership, Work Engagement

Article no: 33

Pages 436-446

Doi: 10.15405/epsbs.2023.11.02.33

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Original Article

Servant Leadership And Affective Organizational Commitment Among Malaysian Police Officers

Mat Desa Nasina
,
Muhammad Hasmi Abu Hassan Asaari
,
Ganesan Shamini

Keywords: Leadership, Affective Organisational Commitment, Police Officers, Malaysia.

Article no: 27

Pages 212-218

Doi: 10.15405/epsbs.2020.03.03.27

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