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Displaying 10 articles of 117 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Corporate Identity Management (CIM) Model in Malaysian Higher Education Sector: Literature Review and Hypothesis Development

Bahtiar Mohamad
,
Hassan Abu Bakar
,
Ahmed Rageh Ismail
,
Haslina Halim
,
Rosmiza Bidin

Keywords: Corporate identity; internal brand; leadership; culture

Article no: 93

Pages 659-666

Doi: 10.15405/epsbs.2016.08.93

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Original Article

How Religiosity Affects An Intention To Quit Smoking Among Young Adults

Abdul Rahman Zahari
,
Elinda Esa
,
Khairul Nizam Surbaini

Keywords: Religious belief, religious practice, Islamic leadership, Islamic ruling, intention to quit smoking

Article no: 93

Pages 883-892

Doi: 10.15405/epsbs.2018.07.02.93

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Original Article

The Impact of Servant Leadership on Employee Behavior

Justine Tanuwijaya
ORCiD ,
Andreas Wahyu Gunawan P
ORCiD ,
Deasy Aeeanty
ORCiD ,
Tiara Qanitah Tasruddin

Keywords: BPD Sultra, Organisational Commitment, Organisational Citizenship Behavior, Servant Leadership, Work Engagement

Article no: 33

Pages 436-446

Doi: 10.15405/epsbs.2023.11.02.33

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Original Article

Investigating Japanese Business Affiliates’ Cross-Border Knowledge Transfer In Northern Malaysia

Wong Mei Foong
,
Shankar Chelliah

Keywords: Cross-Border knowledge transfer, organizational culture, trust, leadership, learning intent, japanese business affiliates.

Article no: 74

Pages 816-828

Doi: 10.15405/epsbs.2020.10.74

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Original Article

Leadership Skills Impact On Leader’s Performance: A Case Of Mongolian Agricultural Industry

Chantsaldulam Ravdansuren
,
Uranbaigal Dejidbal
,
Mungunzul Mendsaikhan

Keywords: Agricultural sector, industry, leadership skills, manager’s performance, Mongolia, rural area

Article no: 5

Pages 35-42

Doi: 10.15405/epsbs.2021.07.02.5

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Original Article

Leadership and Pedagogical Interaction as Predictors of Learning Outcomes in Physical Education

Pedro Trigo Araújo
,
Ana Paula Cardoso
,
Susana Fidalgo

Keywords: Pedagogical leadership; pedagogical interaction; learning performance; academic achievement; Physical Education

Article no: 7

Pages 55-64

Doi: 10.15405/epsbs.2016.11.7

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