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Displaying 10 articles of 32 total result(s).

Original Article

A Preliminary Analysis on the Connections between Technology Orientation, Organizational Learning, Market Conditions, and Growth of Small and Medium Size Hotels in Peninsular Malaysia

Azilah Kasim

Keywords: Small and medium size hotels; firm growth; technology orientation; organizational learning; market conditions

Article no: 70

Pages 492-500

Doi: 10.15405/epsbs.2016.08.70

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Original Article

Methodology For The Formation Of Professional Values Of The Would-Be Managers

Nelly Kh. Savelyeva
,
Elena A. Gnatyshina
,
Natalya V. Uvarina
,
Alexey V. Savchenkov
,
Ekaterina M. Bozhko

Keywords: Hotel, manager, professional, restaurant, service, value

Article no: 106

Pages 853-857

Doi: 10.15405/epsbs.2021.02.02.106

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Original Article

A Fresh Insight Into Visitors’ Decision-Making Process In Hotel Industry Of Pakistan

Shahid Bashir*
,
Mudassar Ghani Khwaja

Keywords: Green image, consumer belief, attitude toward green hotels, behavioural Intention, Green Hotel Industry.

Article no: 7

Pages 66-79

Doi: 10.15405/epsbs.2019.05.02.7

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Original Article

Importance Factors of Foreign Guests Perceptions on SMEs Hotel's Service in Malaysia

Mohd Zulkeflee Bin Abd Razak
,
Siti Fara Fadila Binti Abd Razak
,
Normaisarah Binti Abdul Manaf

Keywords: Importance factors, service quality, SMEs hotels, Malaysia

Article no: 79

Pages 727-733

Doi: 10.15405/epsbs.2020.12.05.79

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Original Article

Analysis Of Employee Efficiency In The Hotel Industry Based On DEA Model

Intan Nur Fatin Abdul Rani
,
Nik Hazimah Nik Mat

Keywords: Controlling function, employee efficiency, data envelopment analysis, hotel industry, Malaysia.

Article no: 87

Pages 948-957

Doi: 10.15405/epsbs.2020.10.87

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Original Article

Servant Leadership and Authentic Leadership on Hotel Front Liner Service Recovery Performance

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service leadership, authentic leadership, service recovery performance, hotel front liners, tourism industry

Article no: 64

Pages 710-719

Doi: 10.15405/epfe.23081.64

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