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Crisis Management, Reputation, and Performance of Upscale Hotels in the Post-COVID-19 Crisis

Table 3: Convergent Validity and Reliability Test

Construct Items α AVE CR
Crisis ManagementSignal detectionpreparation and preventionrecoverylearning 15 items .937 .683 .934
Brand ReputationResource-based viewFocus on competitiveness 6 items 0.855 .545 .856
Brand Performancefinancial non-financial 4 items 0.839 .558 .833
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