Examining Critical Challenges for Effective Management: A Case Study of City Council
Abstract
This article presents a comprehensive analysis of the current problems faced by the City Council in the context of facility management. By conducting a questionnaire survey exclusively within the Department of Integrity and Internal Audit's staff, this study identifies key challenges and assesses their level of risk. The research findings highlight critical issues including inadequate technology, deficient management planning, fund shortages, lack of training, and incompatible parking space. Notably, poor equipment emerges as the root cause of several organizational problems. While acknowledging that this study represents an initial exploration, the research emphasizes the need for further investigation into the relationships among identified factors. The data gathered, though limited, reveal significant gaps in knowledge regarding the underlying causes of the challenges faced by the council. Consequently, this paper serves as an essential starting point, shedding light on the subject and laying the groundwork for future studies. The outcomes of this research provide valuable insights into the current issues confronting the City Council, offering a prioritization based on their impact on the facility management department and the overall environment. These findings contribute to bridging the knowledge gap and enable the formulation of relevant strategies to address critical constraints. By taking practical steps to mitigate the identified challenges, the council can strive towards achieving optimal outcomes in their operations.
Copyright information
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
About this article
Publication Date
06 May 2024
Article Doi
eBook ISBN
978-1-80296-132-4
Publisher
European Publisher
Volume
133
Print ISBN (optional)
-
Edition Number
1st Edition
Pages
1-1110
Subjects
Marketing, retaining, entrepreneurship, management, digital marketing, social entrepreneurship
Cite this article as:
Munusamy, K., Lasi, M. A., Chew, L. L., Othman, A. K., & Sundram, V. P. K. (2024). Examining Critical Challenges for Effective Management: A Case Study of City Council. In A. K. Othman, M. K. B. A. Rahman, S. Noranee, N. A. R. Demong, & A. Mat (Eds.), Industry-Academia Linkages for Business Sustainability, vol 133. European Proceedings of Social and Behavioural Sciences (pp. 653-662). European Publisher. https://doi.org/10.15405/epsbs.2024.05.54