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Resources and Capabilities of Malaysian Retailers’: A Systematic Review Toward Competitive Advantage

Table 4: The identification of the importance of resources and capabilities

Author(s) year Discussion
Jen et al. (2020). Intangible resources in the form of knowledge sharing across the parties in the logistics process enhancing the competitiveness
Manikas et al. (2023) The organisation's capabilities need to be re-aligned to suit the current demand of the dynamic industry.
Song et al. (2022) Capabilities are essential for retailers when facing technology in logistics activities.
Ding and Jie (2021) The logistics process's efficiency is enhanced by intangible resources, relational resources, especially trust, and information sharing.
Accorsi et al. (2018) Efficient information sharing amongst the logistics activities members increases the retailers' competitiveness.
Haag et al. (2019) The internal resources led to the retailers' capabilities to compete internationally, creating a competitive advantage.
Lee et al. (2018) Knowledge sharing regarding technology transfer between the parties in the logistics activities is the resource that will create competitiveness for the retailers.
Monferrer et al. (2021) Higher performance will be gained once the organisation can exploit knowledge through innovation capabilities.
Elia et al. (2021) Digital resources, technologies, and capabilities improve the competitiveness of the organisation.
Cherbib et al. (2021) The collaboration between the partners enhances the learning capabilities of the organisation.
Prataviera et al. (2023) The logistics activities' efficiency can be improved through good relationships, mutual trust and communication among the logistics partners.
Nandi et al. (2020) Implementing blockchain technology can enhance operational-level capabilities efficiency in terms of time and cost.
Lin et al. (2021) Efficient management of internal and external resources leads to better performance of the organisation.
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