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Organizational Resilience, Balanced Scorecard, Performance Excellence: Model for Organizational Sustainability

Table 2: Summary Table for Assessment in Balance Scorecard

C L D B M Total
Indicators CM CM CM CM CM CM Rank
Sustainable and Relevant Community Relations and Professional Exposure 3.76 3.52 3.53 3.53 3.72 3.51 2
Excellence in Teaching and Learning Process, Research, and Innovation 3.78 3.37 3.44 3.44 3.60 3.45 3
Increased Customer/Stakeholders’ Satisfaction 3.78 3.55 3.64 3.64 3.69 3.57 1
Effective and Efficient Governance and Management 3.74 3.31 3.45 3.45 3.59 3.42 4
Over-all Mean 3.77 3.44 3.52 3.52 3.65 3.49  
Legend: 3.50 – 4.00 –SA; 2.50 – 3.49 – A; 1.50 – 2.49 –DisA; 1.00 – 1.49 – Strongly DisA
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