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An Analysis of Communication Initiatives to Combat Mule Account Problems in Malaysia

Table 7: Bank Negara Malaysia – Telelink/Hotline (N = 201)

Telelink/Hotline Frequency Percentage
Aware of its existence Aware 57 28.4
Not Aware 144 71.6
Total 201 100
Usage frequency Never 147 73.1
Seldom (jarang-jarang and kadang-kadang) 49 24.4
Always (kerap and sangat kerap) 5 2.5
Total 201 100
Benefit No idea 98 48.8
Not Useful (kurang berguna, tidak berguna) 27 13.4
Useful (agak berguna, berguna,sangat berguna) 76 37.8
Total 201 100
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