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An Analysis of Communication Initiatives to Combat Mule Account Problems in Malaysia

Table 11: Bank Negara Malaysia – Twitter (N = 201)

Twitter Frequency Percentage
Aware of its existence Aware 39 19.4
Not Aware 162 80.6
Total 201 100
Usage frequency Never 157 78.1
Seldom (jarang-jarang and kadang-kadang) 38 18.9
Always (kerap and sangat kerap) 6 3.0
Total 201 100
Benefit No idea 104 51.7
Not Useful (kurang berguna, tidak berguna) 31 15.5
Useful (agak berguna, berguna,sangat berguna) 66 32.8
Total 201 100
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