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Problems Experienced by Customers After Sales Through Digital Shopping Platforms

Table 8: Data Related to the ‘Customer Services’ Main and Subthemes

5. CUSTOMER SERVICES
Subtheme Codes/Names Product A Product B
Number (f) Ratio (%) Number (f) Ratio (%)
5.1. Indifference 5 35,8 0 -
5.2. Inability to Solve Problems 9 64,2 0 -
Total 14 100 0 100
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