| Seq No. |
Type of organization |
Key kind of knowledge |
Organization management features |
Actual problems of the organization |
| 1. |
Addictedfrom experts |
Action-oriented knowledge driven by a specific context; acquired in the process of solving practical problems |
The most important is the work of experts. Status and power are based on professional reputation. Strong emphasis on training and skills development |
Assessment and development of individual competence. Computerization of a number of operations performed by qualified specialists |
| 2. |
Addictedfrom analysts |
Intellectual knowledge based on abstract thinking skills and cognitive abilities |
The solution of innovative problems. Status and power are based on creative achievements. Design and matrix forms prevail |
Development of creative and problem-solving skills. Information support and design of expert systems |
| 3. |
Organization routineknowledge |
Integrated knowledge contained in systems and procedures |
Technological or time-consuming processes. Hierarchical structure. Functional division of labor |
Organizational competencies and strategies. The development of integrated computer systems |
| 4. |
Intensive communication organizations |
Cultural knowledge related to the process of mutual understanding |
Communication and collaboration in key processes. Empowerment through integration. Knowledge and experience are important at all levels of the organization. |
Creation of new knowledge. The process of collective comprehension of new knowledge. Development of computer support systems |
