Customer Satisfaction With Additional Professional Education In The Context Of Risk-Based Thinking
Table 1: Using "Risks of customer" method for additional professional program (document fragment)
Customer | Enterprise staff | ||
Product (services) | Additional professional development program within APE | ||
Customer risks | Task | Incongruity | Characteristicsof service/product |
Risk of studying APP which does not meet the requirements of the enterprise | APP development that meets the requirements of a professional standard and is approved by the enterprise | APP is verified, but not validated for the requirements of the enterprise | Validated APP that has passed professional and public accreditation |