European Proceedings Logo

TQM - Adaptation For Russian Business

Table 1: Criteria for assessing the quality of the company's activities

Internal criteria External criteria
1. The activities of the structural units of the company should be clearly coordinated with each other 1. The degree of the economic success of the company, due to the quality of the product
2. Building the organizational structure should ensure the required level of quality 2. Lack of environmental problems from the company's activities
3. The level of administrative support for the initiative to implement measures aimed at improving the quality of the manufactured product 3. The presence of a positive image of the company, which is formed by such key positions as stability and a high level of product quality indicators, reliability in partnership
Compiled by the authors based on materials (TQM, 2019; Deming, 2019).
< Back to article

We care about your privacy

We use cookies or similar technologies to access personal data, including page visits and your IP address. We use this information about you, your devices and your online interactions with us to provide, analyse and improve our services. This may include personalising content or advertising for you. You can find out more in our privacy policy and cookie policy and manage the choices available to you at any time by going to ‘Privacy settings’ at the bottom of any page.

Manage My Preferences

You have control over your personal data. For more detailed information about your personal data, please see our Privacy Policy and Cookie Policy.

These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.

Third-party advertising and social media cookies are used to
(1) deliver advertisements more relevant to you and your interests;
(2) limit the number of times you see an advertisement;
(3) help measure the effectiveness of the advertising campaign; and
(4) understand people’s behavior after they view an advertisement.
They remember that you have visited a site and quite often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.