Importance Factors of Foreign Guests Perceptions on SMEs Hotel's Service in Malaysia
Table 3:
Contributing Factors | Total RespondentsImportant | Total PercentageImportant | Total RespondentsNot Important | Total Percentage Not Important |
Front Office Factor & Features | 350 | 88 | 16 | 4 |
Room Service Factor & Features | 358 | 90 | 24 | 6 |
Restaurant Factor & Features | 350 | 88 | 20 | 5 |