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Service Quality And Customer Satisfaction In Restaurant Industry Using Partial Least Square

Table 3:

Constructs 1 2 3 4 5 6 7
1.Assurance 0.819
2.Empathy 0.667 0.859
3.Price 0.445 0.55 0.822
4.Reliability 0.565 0.544 0.344 0.764
5.Responsiveness 0.611 0.524 0.379 0.615 0.836
6.Satisfaction 0.592 0.575 0.433 0.555 0.478 0.87
7.Tangible 0.484 0.409 0.242 0.578 0.424 0.47 0.751
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