Period |
Concept |
Content |
1950-1960 years |
Conceptsystems approach |
The organization was considered as a set of interdependent elements that are focused on achieving goals in a changing external environment |
1970-1980 years |
The concept of global quality management |
The organization must work not only on the quality of products, but also on the quality of the organization of work in the company |
1990-according to present time |
Quality Management Concept |
Management based on: international standards; certification systems; quality systems audit |
2010-according to present time |
Information Technology Based Quality Concept |
The use of information technology to improve the quality of management of organizations |