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Queuing Application In Mc Donald’S Sungai Dua, Penang

Table 5:

Scenario Counter Machine W q (minutes) L q (customer)
Counter 3.3656 1.4518
I 100% 0% Machine - -
Collection 3.8025 1.3902
Counter 4.7936 1.7859
II 70% 30% Machine 4.4505 0.7631
Collection 5.7576 2.2784
Counter 2.4244 0.2828
III 30% 70% Machine 3.1003 1.0792
Collection 3.4437 1.5815
Counter - -
IV 0% 100% Machine 0.9070 0.4256
Collection 1.2923 0.5802
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