№ |
Kind of risk |
Influence degree |
Probability of occurrence |
Impact on organization activity |
Risk minimization / elimination measures |
Macroeconomic risks |
1 |
negative impact of economic crisis |
Medium |
Medium |
Reducing the number of customers; reduced customer activity;unstable need for organization services |
Flexible marketing policy; selection of specialized anti-crisis programs to strengthen economic stability of the organization; flexible pricing policy |
2 |
Inflation increase |
Medium |
High |
Increasing the cost of products and services reducing the number of customers by small business; optimization of organization resource |
Development of special projects at reduced prices; discount systems for small business organizations |
3 |
Currency exchange rate |
High |
High |
Increasing the cost of products and services; unstable pricing policy; reduced competitiveness of organization; reduction in the number of foreign customers |
Procurement optimization; flexible pricing policy; selection of specialized anti-crisis programs to strengthen economic stability of the organization. |
Microeconomic risks: Market risks |
4 |
Market sharing; untimely entry to target market |
Medium |
High |
Lack of access to new market segments; reducing the probability of entering into contracts with new customers |
Occupation and maintaining a stable market share; increase the level of economic development of the organization; establishing long-term mutually beneficial relationships with suppliers and customers; development of innovative activity of the organization; attracting new domestic and foreign customers and business partners |
5 |
Competition increase |
Medium |
High |
emergence of new competitors in the market segment; tougher competitive conditions, “enticement” of regular customers and business partners, pressure from competitors to oust the organization from the established market segment; decrease in profits |
Optimization of marketing policy of the organization; attracting foreign customers and business partners, concluding long-term contracts with foreign investors; improving the quality of products and services; development of innovative activity of the organization |
6 |
Changing consumer needs |
Medium |
High |
Increasing the cost of products and services unstable pricing policy; attraction of additional resources; paperwork; change of conditions for certification of products and services |
Development of innovative activity of the organization; continuous improvement of products and services provided on the basis of changing market conditions and the requirements of a general consumer; prioritization of production and provision of services, taking into account the target groups of consumers |
Microeconomic risks: Production risks |
7 |
Customer dissatisfaction with products or services provided |
High |
Low |
Justified reclamation; additional cost of error correction; additional resource costs, loss of customer; drop in business reputation; decline in profits; reduction of competitiveness of the organization |
Entering into a detailed contract with the customer; timely monitoring of contract execution at all stages of product / service life cycle;staff development; systematic approach to production and services |
8 |
Lack of resources for production / services |
High |
Low |
Delay in production and service delivery; costs of finding and attracting new resource providers; loss of customer confidence and its loss; drop in business reputation; decline in profits; reduction of competitiveness of the organization |
Attraction of conscientious suppliers with positive business reputation; development of a system of fines and penalties for suppliers in cases of non-compliance with the terms of a contract; constant monitoring of materials and fixed means in warehouses of the organization; optimization of personnel policy of the organization |
9 |
Insufficient staff qualifications |
Medium |
Low |
Reducing the quality of products and services provided, the occurrence of associated risks; additional resource costs; drop in business reputation; decline in profits; reduction of competitiveness of the organization |
Selection of employees with specialized education, work experience of more than 5 years in companies of an identical profile, periodic professional development; personnel policy optimization |
Microeconomic risks: Legal risks |
10 |
Breach of conditions by the resource provider |
High |
Medium |
Risk emergence of “Lack of resources for the production / services” |
Entering into a detailed contract with a resource provider; development of a system of fines and penalties for suppliers in cases of non-compliance with the terms of a contract; entering the supplier of resources in the “Register of conscientious suppliers” |
11 |
Breach of conditions by the customer |
High |
Low |
Risk emergence “Customer dissatisfaction with manufactured products or a rendered service”; termination of a contract; additional costs |
Entering into a detailed contract with a customer; development of a system of fines and penalties for suppliers in cases of non-compliance with the terms of a contract; work in the mode of “CustomerContractor” on an ongoing basis; timely clarification of additional or modified customer requirements |
12 |
Breach of conditions by the organization |
High |
Low |
Risk emergence of “Lack of resources for the production / services”; Risk emergence “Customer dissatisfaction with manufactured products or a rendered service”; termination of a contract; loss of customer confidence and its loss; drop in business reputation; decline in profits; уменьшение конкурентоспособности организации |
Entering into a detailed contract with a customer and resource provider; development of a system of fines and penalties for suppliers in cases of non-compliance with the terms of a contract; work in the mode of “CustomerContractor” on an ongoing basis; improvement of the monitoring system of all processes; optimization of personnel policy of the organization |