Hypotheses |
Standard estimates |
t- value |
Result |
1- Organization size has an effect on perceived ease of use |
0.013 |
-0/4126 |
Rejected |
2- Organization size has an effect on perceived usefulness |
-0.021 |
-0/5315 |
Rejected |
3- Innovation has an effect on perceived ease of use |
0/091 |
0/0866 |
Rejected |
4- Innovation has an effect on perceived usefulness |
0/101 |
1/3336 |
Rejected |
5- CRM knowledge has an effect on perceived ease of use |
0/243 |
2/1388 |
Accepted |
6- CRM knowledge has an effect on perceived usefulness |
0/013 |
-0/3207 |
Rejected |
7. Perceived ease of use has an effect on usefulness perceived from CRM |
0/422 |
3/734 |
Accepted |
8. The perceived ease of use has an impact on the adoption of CRM. |
0/327 |
2/763 |
Accepted |
9. The perceived usefulness has an impact on the adoption of CRM. |
0/302 |
2/647 |
Accepted |