Using Employee Perceptions for Organizational Performance Assessment
Table 1:
Std. Factor Loadings | Total Variance Explained | Chronbach's Alpha | ||
Perceptual Performance | 63.286% | 0.899 | ||
Health Care Services Performance | 0.827 | |||
Administrative Services Performance | 0.842 | |||
Employee Satisfaction | 0.794 | |||
Patient Satisfaction | 0.660 | |||
Financial Services Performance | 0.756 | |||
Teaching & Training Performance | 0.773 | |||
Overall Performance | 0.896 |