| Assessment metric |
Method of calculation |
Unit |
| Reliability of transport processes |
Ratio of the number of deliveries on time and all deliveries completed throughout the year |
% |
| Number of damaged goods during transport |
Ratio of the number of damaged transport units to total number of transport units transported |
% |
| Transport flexibility |
Ratio of the number of transport requirements met to total number of transport requirements in a year |
% |
| Costs of completed transport processes per km |
Ratio of transport costs to the number of kilometres travelled |
PLN/km |
| Costs of completed transport processes per delivery |
Ratio of transport costs to the number of completed deliveries |
PLN/pcs |
| Degree of utilisation of means of transport |
Ratio of the volume of actual cargo transported to the volume of cargo that could be transported |
% |
| Utilization of working time |
Ratio of used to available working time |
% |
| Failure rate of means of transport |
Ratio between the number of failures detected and the number of transport operations completed |
% |
| Number of kilometres per means of transport |
Ratio of total kilometres travelled to transport units transported |
km |
| Delivery readiness |
Ratio of the number of immediately completed deliveries to the total annual number of deliveries completed |
% |
