Conceptualising And Measuring Public Hospital Servicescape
Table 3:
Construct | CR | Directional Guide | Noise Control | Lighting | Cleanliness | Facilities | Sign & Label | Entrance |
Directional Guide | 0.88 | 0.71 | ||||||
Noise Control | 0.89 | 0.03 | 0.67 | |||||
Lighting | 0.83 | 0.09 | 0.01 | 0.63 | ||||
Cleanliness | 0.84 | 0.14 | 0.03 | 0.19 | 0.64 | |||
Facilities | 0.82 | 0.35 | 0.02 | 0.09 | 0.14 | 0.60 | ||
Sign & Label | 0.85 | 0.50 | 0.04 | 0.07 | 0.14 | 0.25 | 0.55 | |
Entrance | 0.85 | 0.24 | 0.02 | 0.14 | 0.20 | 0.44 | 0.18 | 0.65 |