Phases |
Role |
examples |
Actors |
End user |
P2P |
Service provider |
Merchants and agents |
Channel distributor |
operators |
Administrators |
super administrator, network operator, customer care operator |
transfer services categories |
individual money transfer |
Pocket money, remittance, person to person |
individual to company payment |
Purchases, paying bills |
company to individual payment |
Reimbursement and social benefits |
company to company payment |
Suppliers |
Technical infrastructure |
Customer |
Use Mobile through network |
channels distributors |
Use web application |
system administrators |
Use the internet |