Required And Acquired Level Of Graduates’ Skills In Hospitality Management
Table 5:
| Competencies |
Curricular |
Extracurricular and |
|
None |
|
| Internship |
Curricular Internship |
|
Mean |
S.D. |
Mean |
S.D. |
Mean |
|
S.D. |
| Hard |
3,25 |
0,72 |
3,12 |
0,80 |
3,77 |
|
0,64 |
| Soft |
3,42 |
0,72 |
3,31 |
0,84 |
3,92 |
0,62 |
| Teamwork |
3,37 |
0,78 |
3,19 |
0,88 |
3,83 |
0,65 |
| Customer service focus |
3,68 |
0,70 |
3,53 |
0,87 |
4,01 |
0,60 |
| Problem solving |
3,18 |
0,83 |
3,02 |
0,89 |
3,88 |
0,72 |
| Enthusiasm |
3,42 |
0,76 |
3,34 |
0,93 |
3,86 |
0,61 |
| Leading for results |
3,29 |
0,79 |
3,19 |
0,87 |
3,82 |
0,65 |
| Effective |
3,36 |
0,70 |
3,28 |
0,79 |
3,80 |
0,64 |
| communication |
| Planning and |
3,27 |
0,77 |
3,16 |
0,84 |
3,79 |
0,74 |
| organising |
| Financial awareness |
3,07 |
0,85 |
2,95 |
0,87 |
3,74 |
0,77 |
| Strategic thinking |
3,36 |
0,73 |
3,27 |
0,84 |
3,86 |
0,66 |
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