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Customers’ Acceptance Level Of Smart Restaurant Services In Penang

Table 1: Summary of Cronbach’s Alpha (N=150)

Factors Cronbach’s Alpha
Factor 1: Perceived Enjoyment (PE) 0.828
PE1: I think smart restaurant services is fun. -
PE2: I think smart restaurant services is so interesting to me. -
PE3: I think smart restaurant services is exciting and pleasant. -
PE4: I think smart restaurant services is enjoyable for me. -
Factor 2: Perceived Cost (PC) 0.680
PC1: I think smart restaurant services are expensive. -
PC2: I think I am not able to easily afford smart restaurant service -
PC3: I think smart restaurant services will not provide me satisfied value. -
Factor 3: Novelty (N) 0.854
N1: I think smart restaurant services is unique. -
N2: I think smart restaurant services is different compared to the other restaurants. -
N3: I think smart restaurant services is very new and interesting to try. -
N4: I like to experiment with new technology in smart restaurant. -
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