Performance Measurement Dimensions for Sri Lankan Hotel Industry: An Expert Review
Table 1: Details of Participants
Participant Category | No of Participants |
Academics | 03 |
Senior management staff of hotels | 12 |
Middle management staff of hotels | 14 |
Management staff of Sri Lanka Tourist Development Authority | 02 |
Management staff of Travel Advisory Organizations | 05 |
Opinion Leaders | 02 |
Total | 38 |