Crisis Management, Reputation, and Performance of Upscale Hotels in the Post-COVID-19 Crisis
Keywords: Brand reputation, brand performance, crisis management, upscale hotel
Article no: 84
Pages 1032-1055
Keywords: Brand reputation, brand performance, crisis management, upscale hotel
Article no: 84
Pages 1032-1055
Keywords: High tech, high touch, loyalty, satisfaction, upscale hotel
Article no: 58
Pages 705-720