European Proceedings Logo
Displaying 10 articles of 125 total result(s).

Original Article

Customer Perception of Emotional Labor of Airline Service Employees and Customer Loyalty Intention Original Research Article

Norzalita Abd. Aziz
,
Bita Najafi
,
Faridahwati Mohd. Shamsudin
,
Ahmad Said Ibrahim Alshuaibi

Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services

Article no: 86

Pages 606-612

Doi: 10.15405/epsbs.2016.08.86

>View as HTML >Abstract >Download PDF
Original Article

Personalized Social Services Provided to Children Living with Disabilities: A Case Study in the North-West Region of Romania

Maria Hanyecz-Debelka
,
Ildiko Szanto

Keywords: Social inclusion; children with disabilities; personalized social services; public service providers; Romania; NorthWest Region

Article no: 59

Pages 456-463

Doi: 10.15405/epsbs.2016.09.59

>View as HTML >Abstract >Download PDF
Original Article

Overview of Organizational Culture in Professional Emergency Services in the Timis

Irina Vastag (Vlăduțescu)

Keywords: Management; organizational cultural changes; organizational culture; professional emergency services; S.W.O.T analysis

Article no: 133

Pages 1077-1083

Doi: 10.15405/epsbs.2016.09.133

>View as HTML >Abstract >Download PDF
Original Article

The New Education – Elements That Make The Difference

Iuliana Cetină
,
Natalia Manea
,
Mihaela Purcaru*

Keywords: Inclusive education, Teach for Romania, Teach for all, trainee-teachers, educational services, educational leadership

Article no: 140

Pages 1146-1151

Doi: 10.15405/epsbs.2019.08.03.140

>View as HTML >Abstract >Download PDF
Original Article

Methodological Basis Development For Training Provider Choice: Experience Of Russian Practice

L. A. Ilyukhina*
,
I. V. Bogatyreva
,
L. V. Polynova

Keywords: Universal competencies (soft skills), educational services provider, trainer, compulsory and developing training, professional development of staff

Article no: 123

Pages 853-861

Doi: 10.15405/epsbs.2020.03.123

>View as HTML >Abstract >Download PDF
Original Article

University English Teacher Personality In The Context Of Digitalization

Natalia Valerievna Yashchenko
,
Anna Valentinovna Kirillova
,
Inna Yurievna Usatova
,
Marina Aleksandrovna Chetaeva

Keywords: Digital competence, digital services in education, digitalization, level of digital competence, teacher personality

Article no: 108

Pages 870-878

Doi: 10.15405/epsbs.2022.02.108

>View as HTML >Abstract >Download PDF
Original Article

The Housing And Utilities Sector Under The Digital Transformation

Lyubov G. Nikityuk
,
Oksana G. Timchuk
,
Evgeniya Yu. Gorbachevskaya
,
Garik A. Harutyunov

Keywords: Digital economy, housing and utilities services, digital technologies, business processes

Article no: 58

Pages 441-447

Doi: 10.15405/epsbs.2020.12.58

>View as HTML >Abstract >Download PDF
Original Article

Information Technology In Public Authorities: Perspectives For Development

Lalita Musaevna Idigova
,
Bella Khasanovna Rakhimova
ORCiD ,
Huseyn Gilanievich Chaplaev

Keywords: Information, information technology, information security, public services, public authorities, services

Article no: 93

Pages 703-708

Doi: 10.15405/epsbs.2021.11.93

>View as HTML >Abstract >Download PDF

We care about your privacy

We use cookies or similar technologies to access personal data, including page visits and your IP address. We use this information about you, your devices and your online interactions with us to provide, analyse and improve our services. This may include personalising content or advertising for you. You can find out more in our privacy policy and cookie policy and manage the choices available to you at any time by going to ‘Privacy settings’ at the bottom of any page.

Manage My Preferences

You have control over your personal data. For more detailed information about your personal data, please see our Privacy Policy and Cookie Policy.

These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.

Third-party advertising and social media cookies are used to
(1) deliver advertisements more relevant to you and your interests;
(2) limit the number of times you see an advertisement;
(3) help measure the effectiveness of the advertising campaign; and
(4) understand people’s behavior after they view an advertisement.
They remember that you have visited a site and quite often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.