European Proceedings Logo
Displaying 10 articles of 125 total result(s).

Original Article

Innovation and Digital Transformation in UAE Public Services: Reactive to Proactive

Ahmed Aly Shaban Abdelmoteleb
ORCiD ,
Puteri NE Nohuddin
ORCiD

Keywords: Customer Satisfaction, Customer Experience, Digital Transformation, Government Services, Innovation, Proactive Services

Article no: 4

Pages 38-54

Doi: 10.15405/epsbs.2023.11.02.4

>View as HTML >Abstract >Download PDF
Original Article

Design And Testing Of Intelligent Control Systems At Transport Enterprises

Larisa Yu. Andreeva
,
Mariya L. Somko
,
Uliana V. Vysharenko

Keywords: Transport services market, intelligent control systems, innovative technologies, national economy

Article no: 34

Pages 275-283

Doi: 10.15405/epsbs.2022.03.34

>View as HTML >Abstract >Download PDF
Original Article

Territorial Organisation Of Educational Services A Factor Of The Sustainable Spatial Development

Irina I. Shirokorad
,
Olesya M. Fadeeva
,
Elena G. Pafnutova
,
Olga M. Oleksenko

Keywords: Agro-industrial complex, educational services, sustainable spatial development, territorial organization

Article no: 3

Pages 17-23

Doi: 10.15405/epsbs.2022.02.3

>View as HTML >Abstract >Download PDF
Original Article

Service Quality and Customer Loyalty Among Foreign Users of Malaysian Telecommunication Services

Jegatheesan Rajadurai
ORCiD ,
Zuliawati Mohamed Saad
ORCiD ,
Hazirah Adlina Mohammad Hazani
,
Siti Aqilah Razali
,
Nurul Nadjwa Khairul Affendi

Keywords: Service quality, customer loyalty, telecommunication services, foreign users

Article no: 60

Pages 671-686

Doi: 10.15405/epfe.23081.60

>View as HTML >Abstract >Download PDF
Original Article

The Ecosystem For Malaysia Start-Up Firms: The Role Of Support System

Sabai Khin
,
Yusmani Mohd Yusoff*
,
Daisy Mui Hung Kee

Keywords: Start-up success, technology-related support services, financial-related support service, market-related support services, soft-related support services, Malaysia.

Article no: 27

Pages 282-290

Doi: 10.15405/epsbs.2019.05.02.27

>View as HTML >Abstract >Download PDF
Original Article

Modern Educational Technologies For Ensuring Strategic Academic Leadership

Svetlana Shvedina
,
Oxana Fikhtner

Keywords: Digital didactics, transformation of the higher education system, educational services market, competitiveness of Russian universities, educational technologies

Article no: 4

Pages 25-34

Doi: 10.15405/epsbs.2021.07.02.4

>View as HTML >Abstract >Download PDF
Original Article

Impact of Social Media Usage on Organisation Performance: Lesson From Covid-19 Pandemic

Siti Norhidayah Toolib
ORCiD ,
Wan Noordiana Wan Hanafi
ORCiD ,
Mafuzah Mohamad
ORCiD ,
Nur Lydia Natasha Mohd Dzurkarnain

Keywords: Social media, marketing and branding, customer relations and services, ınformation accessibility, organizational performance, small medium enterprise (SMEs)

Article no: 57

Pages 638-647

Doi: 10.15405/epfe.23081.57

>View as HTML >Abstract >Download PDF
Original Article

Productive Student-Teacher Interaction On The Virtual Market Of Educational Services

Tamara I. Borovkova
,
Vyacheslav V. Kravtsov
,
Tatyana D. Lavrinenko
,
Nina N. Savelyeva
,
Galina N. Petrova
,
Oksana V. Stepkova

Keywords: Social networking, virtual market of educational services

Article no: 13

Pages 108-119

Doi: 10.15405/epsbs.2018.09.02.13

>View as HTML >Abstract >Download PDF

We care about your privacy

We use cookies or similar technologies to access personal data, including page visits and your IP address. We use this information about you, your devices and your online interactions with us to provide, analyse and improve our services. This may include personalising content or advertising for you. You can find out more in our privacy policy and cookie policy and manage the choices available to you at any time by going to ‘Privacy settings’ at the bottom of any page.

Manage My Preferences

You have control over your personal data. For more detailed information about your personal data, please see our Privacy Policy and Cookie Policy.

These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.

Third-party advertising and social media cookies are used to
(1) deliver advertisements more relevant to you and your interests;
(2) limit the number of times you see an advertisement;
(3) help measure the effectiveness of the advertising campaign; and
(4) understand people’s behavior after they view an advertisement.
They remember that you have visited a site and quite often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.