The Impact of Attitude and Perceived Service Quality on Zakah Compliance Behavior: The Mediating Effect of Trust
Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust
Article no: 53
Pages 376-381
Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust
Article no: 53
Pages 376-381
Keywords: Social commerce; electronic commerce; service quality; customer satisfaction; customer loyalty
Article no: 10
Pages 113-122
Keywords: Service quality, students satisfaction, education
Article no: 14
Pages 106-112
Keywords: Service Quality, Unique Selling Point, Promotion, Consumer Loyalty.
Article no: 46
Pages 577-582
Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry
Article no: 62
Pages 694-701
Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur
Article no: 91
Pages 844-854
Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services
Article no: 86
Pages 606-612
Keywords: : Revisit intention, boutique hotels, SERVQUAL, service quality.
Article no: 65
Pages 793-805
Keywords: Service quality, customer loyalty, telecommunication services, foreign users
Article no: 60
Pages 671-686
Keywords: Importance factors, service quality, SMEs hotels, Malaysia
Article no: 79
Pages 727-733