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Displaying 10 articles of 266 total result(s).

Original Article

Population Assessment Of Health Care Quality: The Problems Of Research Methodology

E. N. Koroleva
,
D. M. Shabunin
,
S. A. Martyshkin

Keywords: Independent evaluation, medical organization, patient surveys, quality of health services

Article no: 181

Pages 1518-1524

Doi: 10.15405/epsbs.2021.04.02.181

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Original Article

Exploring Critical Questioning Among In-Service ESL Teachers Using Socratic Questioning Technique (SQT)

Aizan Yaacob
ORCiD ,
Zulkefli Bahador
ORCiD ,
Wan Fatimah Solihah Wan Abdul Halim
ORCiD ,
Siti Noor Ismail
ORCiD ,
Norlena Hasnan
ORCiD ,
Ratnawati Mohd Asraf
ORCiD

Keywords: Critical Questioning, ESL, In-Service Teachers, Socratic Questioning Technique

Article no: 51

Pages 644-658

Doi: 10.15405/epsbs.2023.11.02.51

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Original Article

Assessing The Population Propensity To Consume And Save In Russia

Irina I. Kondrashkina
,
Petr V. Manin

Keywords: Financial service, quality of financial services, demand for financial services, assessment of financial services, financial behavior, consumer behavior, savings behavior

Article no: 67

Pages 531-536

Doi: 10.15405/epsbs.2021.03.67

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Original Article

System Approach To Development Of Innovative Bank Products In Bashkortosta

Larisa Ponomaryova
,
Elvira Nurdavlyatova
,
Guzaliya Galimova
,
Liuza Bayguzina*

Keywords: Remote customer service, internet banking, development trends, global experience, innovative product, banking services.

Article no: 38

Pages 270-277

Doi: 10.15405/epsbs.2019.12.04.38

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Original Article

Methodological Approaches To Forming Development Strategy For Service Logistics In Road Construction

I. V. Terenina
,
E. V. Skovorodneva
,
L. V. Turko

Keywords: Logistics, logistics strategy, logistics services, digital logistics services, road construction.

Article no: 162

Pages 1402-1409

Doi: 10.15405/epsbs.2020.10.03.162

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Original Article

Revolutionizing Customer Service in a DNA-Based Nutrition and Wellness Centre [DNA HQ]

Kalarani Munusamy
,
Masri Abdul Lasi
,
Li Lian Chew
,
Abdul Kadir Othman
ORCiD ,
Veera Pandiyan Kaliani Sundram
ORCiD

Keywords: Customer service, customer satisfaction, reception counter

Article no: 11

Pages 127-138

Doi: 10.15405/epsbs.2024.05.11

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Original Article

Shedding Light on Internal Customer Plight in the Shared Service Environment

Prashalini Naidu
,
Diviyaa Rane Raveendran

Keywords: Shared services, internal customer, challenges, distrust, dissatisfaction, quality

Article no: 37

Pages 439-444

Doi: 10.15405/epfe.23081.37

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Original Article

Identification Of Public Value Dimensions In Pakistan’s Public Sector Organizations

Abdul Sami
,
Ahmad Jusoh
,
Khalil Md Nor
,
Asmara Irfan
,
Hira Liaquat

Keywords: Public Value, Public Organization, Services, Societal Outcome, Trust.

Article no: 63

Pages 766-779

Doi: 10.15405/epsbs.2018.05.63

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