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Original Article

Students Satisfaction And Requirements Analysis To Qualify University Educational Services 

Parshutina Inna Grigorievna
,
Samorodova Elena Mikhailovna
,
Marchenkova Liliya Mikhailovna
,
Shcherbakova Svetlana Petrovna
,
Kuznetzova Ludmila Mikhailovna

Keywords: Requirements analysis, satisfaction analysis, monitoring, questionnaire, educational process assessment, quality management system

Article no: 37

Pages 329-341

Doi: 10.15405/epsbs.2019.02.02.37

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