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Displaying 10 articles of 151 total result(s).

Original Article

Service Quality And Customer Satisfaction In Restaurant Industry Using Partial Least Square

Norfadzilah Abdul Razak
,
Zaidi Mohd Aminuddin
,
Ayu Rohaidah Ghazali

Keywords: Customer loyalty, customer satisfaction, service quality.

Article no: 20

Pages 218-225

Doi: 10.15405/epsbs.2020.10.20

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Original Article

The Subjective Appeal Of Teaching Professions For Future Pedagogues

Tatiana G. Kiseleva
,
Tatiana R. Kovrigina
,
Inna I. Melnikova
,
Andrey E. Simanovsky

Keywords: Choosing profession, deliberateness, motivation, quality of education, satisfaction level, responsibility

Article no: 12

Pages 120-129

Doi: 10.15405/epsbs.2020.12.03.12

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Original Article

Parental Resilience and Adolescence Depression: Moderating Effect of Children’s Psychosocial Functioning

Cátia Pestana
,
Ana Paula Matos
,
Maria Rosário Pinheiro
,
José Joaquim Costa
,
Cristiana Marques

Keywords: Depression symptomatology; adolescent; psychosocial functioning; resilience; satisfaction; moderation

Article no: 4

Pages 38-52

Doi: 10.15405/epsbs.2015.08.5

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Original Article

The Effects Of Consumers’ Behavioral Intentions On Service Recovery In Luxury Hotels

Ashkan Nikandish
,
Behrang Samadi
,
Irina Khmeleva

Keywords: : Customer satisfaction, hotel management, hospitality management, service failure, service recovery, service marketing.

Article no: 88

Pages 1111-1126

Doi: 10.15405/epsbs.2018.05.88

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Original Article

Empirical Modeling Of Relationship Between Inequality And Subjective Well-Being

L. I. Ivankina
,
E. A. Anikina
,
I. V. Gumennikov
,
E. I. Klemasheva

Keywords: Elderly people, equality, happiness, inequality, life satisfaction, subjective well-being.

Article no: 169

Pages 1467-1472

Doi: 10.15405/epsbs.2020.10.03.169

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Original Article

Service Quality And Customer Satisfaction At International Hotels In Kuala Lumpur

Muhummad Khairul Islam
,
Mohd Yunus Bin Haji Majid
,
Muhammad Irfan Mirza Bin Hasnol Azam
,
Nur Izzati Aqilah Bt Zamrin

Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur

Article no: 91

Pages 844-854

Doi: 10.15405/epsbs.2020.12.05.91

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Original Article

Influence Of The Matrix Structure Of Methodological Support On Teacher Job Satisfaction

Rashida G. Gabdrakhmanova
,
Gulshat F. Zinnatullina
,
Lyailya U. Mavlyudova
,
Dina K. Khalilova

Keywords: Job satisfaction, methodological guidance, school office, satisfaction with school office work, young teacher

Article no: 34

Pages 298-304

Doi: 10.15405/epsbs.2022.06.34

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