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Displaying 2 articles of 22 total result(s).

Original Article

Students Satisfaction And Requirements Analysis To Qualify University Educational Services 

Parshutina Inna Grigorievna
,
Samorodova Elena Mikhailovna
,
Marchenkova Liliya Mikhailovna
,
Shcherbakova Svetlana Petrovna
,
Kuznetzova Ludmila Mikhailovna

Keywords: Requirements analysis, satisfaction analysis, monitoring, questionnaire, educational process assessment, quality management system

Article no: 37

Pages 329-341

Doi: 10.15405/epsbs.2019.02.02.37

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Original Article

Qualitative and Quantitative Methods for Estimating the Library and Information Services

 Natalya M. Natalinova
,
Olga V. Galtseva
,
N. Xiu
,
Angelina M. Belan

Keywords: Library and information services; Quality management; Efficiency indicator; Fuzzy logic

Article no: 65

Pages 476-484

Doi: 10.15405/epsbs.2017.01.65

>View as HTML >Abstract >Download PDF

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